07. Case Manager | Fully Remote | USD Payment

Voxidea; Colombia; A distancia; COP 187.447.000 - 281.171.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Wellness Support

Holistic Growth Coaching

Exclusive Learning Access

Holistic Growth

Exclusive Learning Access

Descripción de la vacante

A remote job service is looking for a Case Manager specializing in Personal Injury and Immigration Law. The successful candidate will manage client onboarding, monitor case progress, and liaise with third parties like medical providers and insurance companies. The role requires at least 1 year of experience in law, strong communication skills in English, and the ability to work independently. Enjoy benefits like paid time off, wellness support, and long-term opportunities. Join us and advance your career!

Formación

• At least 1 year of experience in a law firm, focusing on Personal Injury (PI) and Immigration cases.
• Strong understanding of U.S. Personal Injury and Immigration legal procedures.
• Excellent prioritization and time-management skills.
• Must reside in Latin America and own a reliable laptop.

Responsabilidades

• Conduct case management introductions and ensure client receives proper medical treatment.
• Monitor case progress and document client interactions accurately.
• Keep track of key deadlines and notify all stakeholders accordingly.
• Coordinate with medical providers and handle communication with insurance companies.

Conocimientos

Case Management

U.S. Personal Injury Law

Immigration Law

Customer Service

Verbal Communication (C1 or higher)

Written Communication (C1 or higher)

Time Management

Educación

Bachelor's degree in law

Descripción del empleo

Case Manager | Fully Remote | USD Payment

Voxidea connects bilingual Latin American professionals with fully remote opportunities at U.S.-based law firms.

We're looking for a skilled Case Manager specializing in Personal Injury and Immigration Law cases to join our team! If you're highly organized, personable, and passionate about delivering exceptional case management, we'd love to hear from you.

What You'll Do

• Client Onboarding & Communication: Conduct case management introductions, monitor that the client is receiving proper medical treatment or fulfilling other requirements, and conduct regular check‑ins with clients to provide updates and gather information.
• Case Management: Efficiently monitor case progress, ensuring all client interactions are accurately documented and all files and reports are properly saved.
• Calendar Management: Keep track of key deadlines and follow‑ups, ensuring that all stakeholders are notified and updated.
• Third‑Party Coordination: Provide and retrieve necessary information to/from medical providers, follow up on liability issues and policy limits, and handle communication with insurance companies, Government Agencies, and the USCIS. Prepare and send out MedPay demands as needed.

Requirements

• At least 1 year of experience in a law firm, with a focus on Personal Injury (PI) and Immigration cases.
• Strong understanding of U.S. Personal Injury and Immigration legal procedures, and case management.
• Background in customer service and sales (highly desirable).
• Proficient in verbal and written communication skills in English (C1 or higher).
• Excellent prioritization and time‑management skills.
• Ability to work independently and handle confidential information with discretion.
• Bachelor's degree in law (preferred).
• Permanently resides in Latin America.
• Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection.

Benefits

• Long‑Term Opportunities: Build a lasting professional relationship with us.
• Fully Remote: Work from the comfort of your home—no onsite travel required.
• Paid Time Off: 2 weeks of paid leave and U.S. holiday recognition.
• Wellness Support: Access in‑house psychological and wellness coaching services.
• Holistic Growth: Free access to coaching programs that support your personal and professional development.
• Exclusive Learning Access: Unlock free access to over 200 courses.

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Legal

Industries

Non‑profit Organizations and Primary and Secondary Education

Take the next step in your career with Voxidea. Apply today and join our innovative team!