Virtual Travel Customer Service

Elevationtravelpartners; Concepcion; Presencial; CLP 6.696.000 - 10.044.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Descripción de la vacante

A travel service company is hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role involves answering questions, managing requests, and ensuring that travelers feel confident and prepared. Ideal candidates should possess a friendly communication style, experience in customer support, and an interest in travel. The position offers remote work flexibility and professional development opportunities.

Formación

• Friendly and professional communication style.
• Customer support experience preferred.
• Reliable and organized professional.
• Comfortable using online tools and learning new systems.
• Genuine interest in travel and client satisfaction.

Responsabilidades

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes and general travel questions.
• Provide travel guidelines and destination information.
• Follow up with travelers before their departure.
• Resolve concerns while maintaining positive customer experience.

Conocimientos

Friendly communication

Customer support experience

Organizational skills

Adaptability to online tools

Interest in travel

Descripción del empleo

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

• Provide assistance through email, chat, and phone communication
• Help with itinerary changes, updates, and general travel questions
• Provide destination and travel guideline information
• Follow up with travelers before departure
• Resolve concerns while maintaining a positive customer experience

Ideal Candidate

• Friendly and professional communication style
• Customer support experience preferred
• Reliable and organized
• Comfortable using online tools and learning new systems
• Interest in travel and client satisfaction

What We Offer

• Remote work flexibility
• Training provided
• Ongoing team support
• Professional development opportunities
• Access to travel-related perks