Remote Travel Support Specialist

Elevationtravelpartners; Santiago; A distancia; CLP 17.271.157 - 25.906.735; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Descripción de la vacante

A travel service company based in Santiago is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and travel support. You will provide help through email, chat, and phone, manage itinerary changes, and ensure travelers are satisfied and informed. Ideal candidates will have customer support experience and a passion for travel. This role offers flexibility to work remotely and includes training and professional development opportunities.

Formación

• Customer support experience is preferred.
• Comfortable using online tools and learning new systems.

Responsabilidades

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes and updates.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive customer experience.

Conocimientos

Friendly and professional communication style

Customer support experience

Reliable and organized

Comfortable using online tools

Interest in travel and client satisfaction

Descripción del empleo

A travel service company based in Santiago is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and travel support. You will provide help through email, chat, and phone, manage itinerary changes, and ensure travelers are satisfied and informed. Ideal candidates will have customer support experience and a passion for travel. This role offers flexibility to work remotely and includes training and professional development opportunities.