Travel Reservations Agent

Hjbtravels; Santiago; Remote; CLP 9,600,000 - 14,400,000; Full time

Benefits offered by this job

Flexible work schedule

Access to training and professional development resources

Ongoing team support

Job summary

A travel services company seeking remote Travel Reservations Agents to assist clients with travel bookings, including hotels, flights, and vacation packages. The ideal candidate will have strong organizational and communication skills, and a customer-friendly attitude. While experience is preferred, training will be provided. This role offers a flexible work schedule and ongoing team support, making it perfect for self-directed individuals with a reliable internet connection.

Qualifications

• Must be 18 years or older.
• Customer service experience preferred but not required.
• Reliable internet connection and access to a computer or smartphone.
• Basic computer skills and ability to navigate online platforms.
• Ability to work independently and manage time effectively.
• Reliable internet connection and access to a computer or smartphone.

Responsibilities

• Assist clients with booking travel arrangements.
• Provide professional customer support throughout the booking process.
• Research travel options based on client preferences.
• Maintain accurate records of client interactions and reservations.
• Communicate with travel suppliers to confirm bookings and resolve issues.
• Stay informed on travel updates, policies, and available offerings.

Skills

Organizational skills

Strong communication

Customer service

Customer service

Self-directed work

Tools

Basic computer skills

Job description

We are seeking organized and customer-focused individuals to join our team as Travel Reservations Agents. In this remote role, you will assist clients with planning and booking travel arrangements, including accommodations, transportation, and vacation packages.

This opportunity is ideal for individuals who enjoy helping others, have strong attention to detail, and are comfortable working in a self-directed environment.

Key Responsibilities

• Assist clients with booking travel arrangements, including hotels, flights, cruises, and vacation packages
• Provide professional and timely customer support throughout the booking process
• Research travel options and present recommendations based on client preferences and budgets
• Maintain accurate records of client interactions and reservations
• Communicate with travel suppliers to confirm bookings and resolve issues
• Stay informed on travel updates, policies, and available offerings

Qualifications

• Must be 18 years or older
• Strong communication and organizational skills
• Customer service experience preferred, but not required
• Basic computer skills and ability to navigate online platforms
• Ability to work independently and manage time effectively
• Reliable internet connection and access to a computer or smartphone

Compensation & Benefits

• Flexible work schedule
• Remote work environment
• Access to training and professional development resources
• Ongoing team support
  Training & Support
  • Onboarding and training provided
  • Access to booking systems and supplier resources
  • Continued guidance and support from the team