Virtual Assistant

CS Outsource; United States; A distancia; CLP 8.928.000 - 13.392.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Long-term remote opportunity

Growth within a fast-growing company

Supportive team environment

Descripción de la vacante

CS Outsource is seeking a Virtual Assistant – Mid-Term Rental Specialist to join our remote team. The ideal candidate will manage day-to-day MTR operations, guest communications, and property performance across a growing portfolio.

Responsibilities include handling bookings, tenant screening, pricing updates, and maintenance coordination, with a focus on delivering outstanding guest service and clear written English communication.

Formación

• Experience managing Mid-Term Rental properties.
• Strong written and verbal English communication.
• Familiarity with platforms such as Furnished Finder, Airbnb, Zillow, Guesty, Hostaway, or similar PMS tools.
• Excellent organizational and multitasking abilities.
• Ability to work independently and solve problems proactively.
• Strong attention to detail and follow-through.
• Reliable internet connection and dedicated workspace.

Responsabilidades

• Manage guest communications before, during, and after stays.
• Coordinate bookings, inquiries, and lease agreements.
• Handle tenant screening and onboarding processes.
• Monitor occupancy and assist with pricing updates.
• Coordinate maintenance requests and vendor communications.
• Manage listings across platforms such as Furnished Finder, Airbnb, Zillow, and direct channels.
• Track renewals, extensions, and move-in/move-out schedules.
• Maintain property records, reports, and operational documentation.
• Assist with calendar management and reservation updates.
• Provide excellent customer service and resolve guest concerns promptly.

Conocimientos

Organised

Proactive

Detail-oriented

English communication

Herramientas

Furnished Finder

Airbnb

Zillow

Guesty

Hostaway

Descripción del empleo

Virtual Assistant – Mid-Term Rental (MTR) Specialist

Are you an Organised, proactive, and detail-oriented Virtual Assistant with experience in Mid-Term Rentals (MTRs)? We're looking for a dedicated MTR VA to help manage day-to-day operations, guest communication, and property performance across our growing portfolio.

Key Responsibilities

• Manage guest communications before, during, and after stays
• Coordinate bookings, inquiries, and lease agreements
• Handle tenant screening and onboarding processes
• Monitor occupancy and assist with pricing updates
• Coordinate maintenance requests and vendor communications
• Manage listings across platforms such as Furnished Finder, Airbnb, Zillow, and direct booking channels
• Track renewals, extensions, and move-in/move-out schedules
• Maintain property records, reports, and operational documentation
• Assist with calendar management and reservation updates
• Provide excellent customer service and resolve guest concerns promptly

Requirements

• Previous experience managing Mid-Term Rental properties
• Strong written and verbal English communication skills
• Familiarity with platforms such as Furnished Finder, Airbnb, Zillow, Guesty, Hostaway, or similar PMS tools
• Excellent organizational and multitasking abilities
• Ability to work independently and solve problems proactively
• Strong attention to detail and follow-through
• Reliable internet connection and dedicated workspace

Preferred Qualifications

• Experience with tenant screening and lease management
• Knowledge of dynamic pricing tools and occupancy management
• Background in property management, real estate, or hospitality

What We Offer

• Competitive compensation
• Long-term remote opportunity
• Growth within a fast-growing property management company
• Supportive and collaborative team environment