Test Engineer Consultant

Murex; Santiago; Presencial; CLP 12.000.000 - 20.000.000; Jornada completa

Descripción de la vacante

Murex is seeking a Test Engineer Consultant in Santiago to provide support and delivery services for client projects, focusing on ensuring the quality and performance of our fintech platform. The role involves handling open cases, assisting with upgrade and migration activities, and contributing to product improvements.

You will also conduct trainings for clients or internal teams, assist on-site at client sites, and participate in pre-sales demonstrations as part of a global team.

Formación

• Provide support services to clients, follow-up and solve open cases.
• Contribute to upgrade, migration projects as a stream member.
• Manage defect corrections and product enhancements.
• Conduct trainings, internal to Murex or to clients.
• Provide on-site client assistance and assist senior profiles.
• Support demos/pre-sales preparation.

Responsabilidades

• Provide support services to clients and resolve open cases.
• Assist in upgrade and migration activities for client projects.
• Manage defect corrections and contribute to product enhancements.
• Deliver trainings to clients or internal teams.
• Assist on-site workshops and client interactions as needed.

Conocimientos

Client support

Troubleshooting

Upgrade

Migration

Training delivery

On-site support

Herramientas

Murex

Descripción del empleo

## Test Engineer ConsultantApplyremote type: Hybridlocations: Santiagoposted on: Posted Yesterdayjob requisition id: JR102977Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.Mission / Main focus The consultant provides support and delivery services to our clients on her/his expertise domain according to Murex standards (quality and effort) Main activities to be performed Provide support services to the clients : follow-up and solving of open cases Contribute to the build phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed Manage defect correction and product enhancement Conduct trainings, internal to Murex or to clients Contribute to client assistance on-site Start acting as Support Coordinator with guidance Provide internal assistance to more senior profiles for demo / pre-sales preparation Work on an internal product evolution stream