Strategic LATAM CSM - Remote Identity SaaS

Entrust Corporation; Chile; Híbrido; CLP 62.667.860 - 80.572.963; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth opportunities

Flexible work options

Collaborative teams

Inclusive culture

Descripción de la vacante

Entrust Corporation is looking for a Senior Customer Success Manager in Santiago, Chile, to manage and nurture LATAM accounts for Identity Security solutions. This role involves working closely with sales and product teams to enhance the client experience and drive client success.

The ideal candidate should have over 5 years of experience in account management, with a strong understanding of the SaaS market. The position offers flexible work options and growth opportunities.

Formación

• 5+ years of experience in Client Service Management or similar.
• Manage business valued at around USD3million+.
• Strong solutions focus to meet customer business outcomes.

Responsabilidades

• Manage and forecast your book of business.
• Work with Account Executive and Product teams.
• Solve client challenges and present solutions.

Conocimientos

Client Service Management

Account Management

SaaS

Stakeholder Management

Fluent in English and Spanish

Data Analytical Skills

Descripción del empleo

Entrust Corporation is looking for a Senior Customer Success Manager in Santiago, Chile, to manage and nurture LATAM accounts for Identity Security solutions. This role involves working closely with sales and product teams to enhance the client experience and drive client success.

The ideal candidate should have over 5 years of experience in account management, with a strong understanding of the SaaS market. The position offers flexible work options and growth opportunities.