Soft Skills Training Specialist for Client Experience

Jostens, Inc.; Santiago; Presencial; CLP 6696 - 8928; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly Payment

Gas and phone subsidy

Complementary Medical Insurance

Pharmacy and Optic Center benefits

Internal Cooperative

Referral Program

Training Plan

Descripción de la vacante

Jostens, Inc. in Santiago, Chile, is searching for a Training Development Specialist to train employees in essential soft skills. This role emphasizes effective communication and empathy, ensuring all staff can handle client interactions professionally.

The ideal candidate should have at least 1 year of experience in a customer-facing role and strong organizational skills. Benefits include weekly payment, medical insurance, and various subsidies for employees.

Formación

• 1 year minimum of experience in a customer-facing role.
• Excellent verbal and written communication skills.
• Flexibility in scheduling and adaptability to changing training needs.

Responsabilidades

• Develop and deliver soft skills training to employees.
• Conduct regular refresher courses on client service skills.
• Maintain detailed records of training activities.

Conocimientos

Communication skills

Empathy

Active listening

Client relationship management

Coaching and mentoring

Organizational skills

Educación

High School degree or equivalent client service experience

Herramientas

Microsoft Suite applications

Descripción del empleo

Jostens, Inc. in Santiago, Chile, is searching for a Training Development Specialist to train employees in essential soft skills. This role emphasizes effective communication and empathy, ensuring all staff can handle client interactions professionally.

The ideal candidate should have at least 1 year of experience in a customer-facing role and strong organizational skills. Benefits include weekly payment, medical insurance, and various subsidies for employees.