Senior Support Engineer

EPAM Systems; Chile; Remote; CLP 26,000,000 - 42,000,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Sick leave

Upskilling and certification courses

LinkedIn Learning access

Global career opportunities

Employee groups

Job summary

EPAM Systems Inc is seeking a Senior Support Engineer focused on security to safeguard critical systems across on-prem and cloud environments. You will identify risks, monitor for threats, and help strengthen security posture while communicating clearly with technical and non-technical audiences.

You will implement SIEM/SOAR playbooks, perform threat hunting, and generate actionable reports. Strong experience with CrowdStrike, Splunk, and email security is essential, with English proficiency at

Qualifications

• 3+ years of experience in network security.
• Experience with CrowdStrike Falcon Platform for endpoint detection and response.
• Experience with email security practices and tools to detect and prevent email-based threats.
• Strong background conducting security investigations to identify and analyze potential incidents.
• Solid experience in security monitoring to detect and respond to suspicious activity in real time.
• Practical experience across broader security operations functions.
• Proficiency with Splunk Enterprise Security for monitoring, detection, and reporting.
• Upper-intermediate English (B2) or higher.

Responsibilities

• Monitor on-prem and cloud infrastructure for attacks, intrusions, and unusual activity.
• Monitor identity and access management activity and abuse of permissions.
• Develop SIEM and SOAR detection rules and playbooks; test and update them for incident response.
• Perform threat hunting and support threat intelligence processes.
• Generate clear reports for technical and non-technical staff and stakeholders.
• Use analytics tools to identify threat patterns and uncover vulnerabilities.
• Support security operations across incident response and monitoring functions.

Skills

Network security

Incident response

Threat hunting

Security monitoring

Threat intelligence

Analytical thinking

Clear communication

Tools

CrowdStrike Falcon Platform

Splunk Enterprise Security

Palo Alto Cortex XSOAR

Job description

We are looking for a Senior Support Engineer to join our team. This role is ideal for someone who is passionate about safeguarding critical systems and staying ahead of evolving security threats. You'll work within a collaborative environment that values vigilance, analytical thinking, and clear communication across technical and non-technical audiences. If you thrive on proactively identifying risks and strengthening security posture, this position offers an excellent opportunity to make a meaningful impactResponsibilitiesMonitor on-prem and AWS infrastructure for attacks, intrusions, and unusual, unauthorized, or illegal activityMonitor identity and access management activity, including watching for abuse of permissions by authorized system usersCreate SIEM and SOAR detection and remediation scenarios, implementing them as rules, and create, test, and update playbooks to support incident responsePerform threat hunting activities and support broader threat intelligence processesCarry out additional security operations activities alongside core security monitoring dutiesGenerate clear reports for both technical and non-technical staff and stakeholdersUse advanced analytic tools to identify emerging threat patterns and uncover potential vulnerabilitiesRequirementsA minimum of 3 years of relevant experience in network securityHands-on experience with the CrowdStrike Falcon Platform for endpoint detection and threat responseExperience with email security practices and tools to detect and prevent email-based threatsStrong background conducting security investigations to identify and analyze potential incidentsSolid experience in security monitoring to detect and respond to suspicious activity in real timePractical experience across broader security operations functionsProficiency with Splunk Enterprise Security for monitoring, detection, and reporting purposesUpper-intermediate English language skills or higher (B2)Nice to haveExperience with Amazon AWS Security for protecting cloud-based infrastructure and servicesFamiliarity with Palo Alto Cortex XSOAR for supporting security orchestration and automated responseWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.