Support Engineer

EPAM Systems; Chile; Remote; CLP 12,000,000 - 30,000,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off and sick leave

Upskilling and certification courses

LinkedIn Learning access

Global career opportunities

Volunteer and community involvement

Job summary

EPAM Systems Inc in Chile seeks a Security-minded Support Engineer to protect critical infrastructure and counter evolving threats. You will monitor environments, hunt for threats, and enhance incident response through SIEM/SOAR playbooks in a collaborative, cross-functional setting.

The role emphasizes proactive security operations, hands-on CrowdStrike, Splunk ES, AWS security, Cortex XSOAR, and clear reporting to technical staff and leadership. Strong English skills required.

Qualifications

• 3+ years of hands-on experience in network security.
• Hands-on experience with CrowdStrike Falcon for endpoint protection and remediation.
• Familiarity with email security and phishing prevention solutions.
• Extensive background in security investigations to identify breaches.
• Experience in continuous security monitoring to detect and respond to threats.
• Operational involvement across diverse security disciplines.
• Working knowledge of Splunk Enterprise Security for tracking, detection and reporting.
• English proficiency at B2 or higher.

Responsibilities

• Monitor local and AWS environments for hostile actions, intrusions, and anomalous behavior.
• Observe identity and access management operations and detect privilege misuse.
• Design SIEM and SOAR detection and mitigation procedures and build playbooks.
• Conduct proactive threat hunting and contribute to threat intelligence workflows.
• Execute additional security administration tasks alongside monitoring duties.
• Produce clear status summaries for technical teams, management and stakeholders.
• Analyze threat trends and identify weaknesses in systems.

Skills

Network security

CrowdStrike Falcon

Splunk Enterprise Security

AWS Security

SIEM

SOAR

Threat hunting

Incident response

Threat intelligence

English proficiency

Tools

CrowdStrike Falcon

Splunk Enterprise Security

Palo Alto Cortex XSOAR

AWS Security Services

Job description

We are seeking a Support Engineer to join our expanding team. This role is perfect for an individual who is deeply committed to protecting vital infrastructure and staying ahead of emerging cybersecurity threats. You will operate within a cooperative setting that emphasizes situational awareness, critical analysis, and transparent communication across both technical and business audiences. If you excel at preemptively detecting vulnerabilities and hardening organizational security defenses, this position provides a fantastic opportunity to deliver a lasting impactResponsibilitiesTrack local and AWS environments for hostile actions, intrusions, and anomalous, illicit, or unauthorized behaviorObserve identity and access management operations, including identifying any misuse of privileges by authorized personnelDesign SIEM and SOAR detection and mitigation procedures, deploying them as operational rules, while also building, evaluating, and refining playbooks to facilitate incident responseConduct proactive threat hunting exercises and contribute to wider threat intelligence workflowsExecute additional security administration tasks alongside primary monitoring dutiesProduce clear and comprehensive status summaries for technical specialists, management, and stakeholdersLeverage sophisticated analytical instruments to spot nascent threat trends and discover hidden system weaknessesRequirementsAt least 3 years of hands-on experience specializing in network securityPractical day-to-day work with the CrowdStrike Falcon platform for endpoint protection and threat remediationFamiliarity with electronic mail security strategies and solutions designed to intercept and stop phishing or message-based attacksExtensive background in executing thorough security investigations to pinpoint and evaluate potential breachesDemonstrated expertise in continuous security surveillance to spot and react to suspicious activity instantlyDirect operational involvement across diverse security operations disciplinesWorking knowledge of Splunk Enterprise Security configured specifically for tracking, detection, and reporting tasksEnglish proficiency at the upper-intermediate level (B2) or higherNice to havePrior background utilizing Amazon AWS Security services to safeguard cloud architectures and hosted assetsAcquaintance with Palo Alto Cortex XSOAR to assist with security orchestration and automated incident handlingWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.