Remote SaaS Implementation Engineer for eCommerce

Tidal; Santiago; A distancia; CLP 36.391.304 - 40.030.434; Jornada completa

Descripción de la vacante

A tech consulting agency based in Santiago, Chile, seeks a Technical Implementation & Support Engineer with 3–5 years of freelancing experience. This full-time role is remote and involves technical onboarding, troubleshooting production issues for SaaS clients, and supporting QA testing. The ideal candidate will have excellent communication skills, familiarity with modern development frameworks, and experience in high-growth environments. Join a dynamic team focused on nurturing client relationships and technical execution.

Formación

• 3–5 years of freelancing experience.
• 3–5+ years of technical support experience.
• Experience in high-growth SaaS or eCommerce environments.

Responsabilidades

• Own technical onboarding and implementation for new clients.
• Troubleshoot and resolve production bugs.
• Support QA testing and release quality.

Conocimientos

Technical onboarding and implementation

Troubleshooting production issues

API integrations and webhooks

Git-based workflows

Excellent English communication

Debugging skills

Herramientas

React

Node.js

AWS

Jira

Descripción del empleo

A tech consulting agency based in Santiago, Chile, seeks a Technical Implementation & Support Engineer with 3–5 years of freelancing experience. This full-time role is remote and involves technical onboarding, troubleshooting production issues for SaaS clients, and supporting QA testing. The ideal candidate will have excellent communication skills, familiarity with modern development frameworks, and experience in high-growth environments. Join a dynamic team focused on nurturing client relationships and technical execution.