Self-Service Onboarding Implementation Specialist

Meridial; Chile; On-site; CLP 6,233,199 - 8,877,586; Part time

Job summary

Meridial is looking for a Self Service Implementation Specialist for a freelance project based in Chile. This role supports clients during onboarding by providing high-quality guidance and timely responses to inquiries.

The ideal candidate will have experience in client support and project coordination, with strong communication skills. Compensation is $6 per hour for 40-50 hours per week, with a schedule of 9am-6pm US-ET.

Qualifications

• Experience in client support or project coordination roles.
• Ability to deliver reliable service in a high-volume support environment.
• Strong communication skills under time-sensitive conditions.

Responsibilities

• Support Self Service Plan Sponsors during onboarding.
• Provide timely and high-quality responses to client inquiries.
• Guide clients through the onboarding process and monitor progress.

Skills

Client support experience

Project coordination skills

Strong communication skills

Ability to follow standardized processes

Experience with Jira

Experience with Salesforce

Experience with Google Workspace

Ability to learn systems quickly

Job description

Meridial is looking for a Self Service Implementation Specialist for a freelance project based in Chile. This role supports clients during onboarding by providing high-quality guidance and timely responses to inquiries.

The ideal candidate will have experience in client support and project coordination, with strong communication skills. Compensation is $6 per hour for 40-50 hours per week, with a schedule of 9am-6pm US-ET.