Remote RevOps Lead: SaaS Revenue & Analytics

Improvado; Chile; À distance; CLP 88 409 000 - 127 701 000; Plein temps

Avantages offerts par ce poste

Remote-first environment

20 working days PTO per year

US holidays and additional days off

Professional development reimbursement

Résumé du poste

Improvado, a fast-growing marketing data platform, is seeking a Senior RevOps/Revenue Operations professional to own how our revenue runs and how it is measured, from signed contracts to paid invoices. You will manage Salesforce configurations, ARR logic, and quarterly analytics while partnering with Sales, Marketing, and Finance to improve forecasting and data quality.

You’ll leverage AI agents for automation, ensure clean CRM data, and drive cross-functional initiatives in a remote-first

Qualifications

• 4-6+ years in RevOps, Sales Ops or GTM systems in B2B SaaS with hands-on admin of a live Salesforce org.
• Strong SQL and comfort in a modeled data warehouse (layers, lineage, one definition per metric). dbt is a plus.
• Deep knowledge of the B2B SaaS revenue cycle: funnel, pipeline, forecast, ARR, churn, renewals.
• Experience running the money side: contracts, invoicing, collections, kept in sync with the CRM.
• Proof you build with AI agents: something you shipped that others use.
• Fluent English and clear written updates without being asked.

Responsabilités

• Own Salesforce configuration, release process and user access, plus the integrations around it (Gong, Clay, Lemlist, enrichment, e-signature, lead routing).
• Keep CRM data clean with guardrails that block mistakes. Manage licences and vendor renewals.
• Maintain the Salesforce manual and RevOps SOPs, and train new hires.
• Own ARR and bookings logic (new, upsell, downsell, churn, renewals) and keep agreement, opportunity, and invoice consistent.
• Run the closed-deals and billing check with Finance. Fix errors at the source and add a control so they don’t repeat.
• Audit invoices, track and chase unpaid ones, and prepare quarterly commission and quota reports.
• Own the quarterly sales analytics pack, the CRO report, the forecast and pipeline coverage (including CS renewal inputs).
• Track funnel conversion, explain why deals move, stall or slip, and keep attribution correct with Marketing.
• Query ClickHouse daily, trace any number to its source, and write specs for model changes. Give each metric one documented definition and add data quality checks.
• Build leadership dashboards, retire unused ones, and end every analysis with a recommendation, a number and an owner.
• Use coding agents (Claude Code, Codex) for queries, scripts and Salesforce automation, and always verify their output.
• Automate manual work (invoice and payment checks, CRM hygiene, deal-risk alerts, call analysis) and measure hours saved and errors avoided.
• Be the single RevOps contact for Sales, CS, Marketing, Finance and Product. Turn each request into a task with an owner, date and success metric.

Connaissances

SQL

Salesforce admin

English fluency

AI/agents usage

Outils

dbt

ClickHouse

Description du poste

Improvado, a fast-growing marketing data platform, is seeking a Senior RevOps/Revenue Operations professional to own how our revenue runs and how it is measured, from signed contracts to paid invoices. You will manage Salesforce configurations, ARR logic, and quarterly analytics while partnering with Sales, Marketing, and Finance to improve forecasting and data quality.

You’ll leverage AI agents for automation, ensure clean CRM data, and drive cross-functional initiatives in a remote-first