Remote Revenue & CS Operations Specialist

YO AI Labs; Santiago; A distancia; CLP 86.042.000 - 124.283.000; Jornada completa

Descripción de la vacante

YO AI Labs is seeking a remote Sales / Revenue / CS Operations Expert contractor to optimize CRM-driven revenue processes. The role emphasizes configuring and maintaining CRM platforms, improving data accuracy, and delivering insightful reporting across SaaS workflows.

You will work on revenue tools beyond the CRM, streamline order-to-cash and support adoption of new processes, with a focus on clear documentation and measurable outcomes. Strong communication and problem-solving are essential.

Formación

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsabilidades

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Conocimientos

CRM configuration

Data accuracy

Reporting

Workflow management

Communication

Herramientas

Salesforce

HubSpot

Quoting tools

Billing systems

Descripción del empleo

YO AI Labs is seeking a remote Sales / Revenue / CS Operations Expert contractor to optimize CRM-driven revenue processes. The role emphasizes configuring and maintaining CRM platforms, improving data accuracy, and delivering insightful reporting across SaaS workflows.

You will work on revenue tools beyond the CRM, streamline order-to-cash and support adoption of new processes, with a focus on clear documentation and measurable outcomes. Strong communication and problem-solving are essential.