Remote Luxury Travel Experience Specialist

Manatal; Chile; Remoto; CLP 11.160.000 - 22.320.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote position

Career development opportunities

Travel-related perks

Training provided

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role delivers high-quality service, personalized support, and smooth coordination before, during, and after trips.

You will work with clients to ensure needs are met with professionalism and attention to detail from home, communicating essential details and coordinating bookings using digital tools.

Competenze

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.

Mansioni

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conoscenze

Strong communication

Customer service experience

Remote work independently

High level of organization

Familiar with digital tools

Booking platforms

Strumenti

Booking platforms

CRM software

Communication software

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role delivers high-quality service, personalized support, and smooth coordination before, during, and after trips.

You will work with clients to ensure needs are met with professionalism and attention to detail from home, communicating essential details and coordinating bookings using digital tools.