Remote Luxury Travel Experience Specialist

Manatal; La Serena; Remote; CLP 48,924,000 - 73,386,000; Full time

Benefits offered by this job

Remote work

Travel industry discounts

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxury travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination before, during, and after trips.

You will work closely with clients to ensure travel needs are handled with professionalism, attention to detail, and a commitment to excellence from home.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Strong communication

Customer service experience

Remote work independently

Organization and attention to detail

Digital tools / platforms

Passion for travel

Tools

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxury travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination before, during, and after trips.

You will work closely with clients to ensure travel needs are handled with professionalism, attention to detail, and a commitment to excellence from home.