Remote Junior Social Media & Community Engagement Assistant

Formulated Automation; Valparaíso; Remote; CLP 16,428,000 - 27,380,000; Full time

Job summary

Formulated Automation is seeking a JUNIOR Social Media Virtual Assistant (Client Engagement & Community Management) for a 100% remote Latin America–based engagement. You will handle daily community interaction, CRM tracking, and cross‑department coordination with Sales, Marketing, and Leadership.

Ideal candidates have experience as Social Media Contractors or Community Managers, strong English, and familiarity with Salesforce. Weekend coverage may be preferred for continuity.

Qualifications

• Experience as Social Media Contractor, Community Manager, or Client Engagement Specialist.
• Advanced English communication (written and spoken).
• CRM experience with Salesforce or similar tools.
• Proficient with Facebook Groups, Discord, Slack and Skool platforms.
• High attention to detail and reliability for daily multi-platform tasks.

Responsibilities

• Daily community monitoring and engagement across platforms; respond in leadership voice.
• Cross-reference users in Salesforce to log interactions and classify clients vs warm leads.
• Route warm leads to Sales Team Leads and escalate urgent inquiries via Slack.

Skills

Social Media Contractor

Community Manager

Client Engagement

Tools

Salesforce

Slack

Google Sheets

Job description

Formulated Automation is seeking a JUNIOR Social Media Virtual Assistant (Client Engagement & Community Management) for a 100% remote Latin America–based engagement. You will handle daily community interaction, CRM tracking, and cross‑department coordination with Sales, Marketing, and Leadership.

Ideal candidates have experience as Social Media Contractors or Community Managers, strong English, and familiarity with Salesforce. Weekend coverage may be preferred for continuity.