Remote Influencer Marketing Account Manager – Own Growth

Sur Global Services; Santiago; Remote; CLP 32,888,000 - 43,851,000; Full time

Benefits offered by this job

Base salary + commission (OTE USD 4k)

Paid time off

Paid holidays

Autonomy & ownership

Growth opportunities

Job summary

Sur Global Services is seeking an Influencer Marketing Account Manager for a fully remote role, open to candidates in Latin America. You will manage a book of brands, oversee campaigns end-to-end, and collaborate with a Vancouver-based team.

The role emphasizes teaching brands to hire creators, optimize briefs, and maximize platform tools, with a focus on growth, retention, and enterprise opportunities.

Qualifications

• 3+ years in client services, account management or campaign strategy at an influencer marketing, social, creative or performance marketing agency, or at a creator marketing or ad platform.
• Hands-on experience sourcing, briefing and managing creators for brand or UGC campaigns.
• Customer success fundamentals: managing a book of business and outreach cadences in a CRM such as HubSpot.
• Ability to consult on campaign structure, budgets and marketing strategy so clients invest more with confidence.
• Comfort owning retention and revenue growth targets with commission tied to results.
• A teacher's instinct: you can show a customer what good looks like and make it repeatable.
• The organization to manage many accounts at once while building resources that scale.
• Excellent written and verbal English, since most customer outreach happens over email.
• Experience working with brands in the US or Canadian market.

Responsibilities

• Own a book of about 200 brands on paid subscription plans, managing outreach, cadences and account notes in HubSpot.
• Onboard new brands and get them to their first successful creator hire quickly.
• Teach brands to get the most from the platform’s hiring tools: searching and filtering creators, judging profiles and past work, posting campaigns, reviewing applicants and buying packages.
• Consult on influencer marketing strategy: campaign goals, platform and creator tier selection, balancing launches with always-on content, and how success will be measured.
• Advise on the practical calls that make or break a campaign, including creator selection, briefs, content formats, fair pricing, usage rights and timing.
• Turn one-off orders into repeat programs with campaign plans, content calendars and creator rosters, growing the creator spend across your accounts.
• Run check-ins and results reviews that show what worked and set up the next campaign.
• Watch usage and spend signals from automated alerts to catch at-risk accounts early and step in.
• Build enablement that scales beyond your book: playbooks, brief templates, webinars, help-center content and in-product or email nudges.
• Spot brands with Enterprise potential and pass those opportunities to the sales team, along with upgrade and expansion opportunities.
• Bring customer feedback to product and marketing.

Skills

Account management

Client services

English (C1)

Campaign strategy

Retention growth

US/Canada market experience

Communication

Tools

HubSpot CRM

Job description

Sur Global Services is seeking an Influencer Marketing Account Manager for a fully remote role, open to candidates in Latin America. You will manage a book of brands, oversee campaigns end-to-end, and collaborate with a Vancouver-based team.

The role emphasizes teaching brands to hire creators, optimize briefs, and maximize platform tools, with a focus on growth, retention, and enterprise opportunities.