Reception & Office Experience Lead

Boston Consulting Group (BCG); Santiago; Presencial; CLP 8.928.000 - 11.160.000; Jornada completa

Descripción de la vacante

Boston Consulting Group (BCG) is seeking an Office Experience & Reception Assistant in Santiago. You will be the first contact for visitors and clients, delivering a welcoming, professional atmosphere.

The role blends front desk duties with operations, administrative tasks, and facilities support to ensure a high-quality workplace for staff and guests. The ideal candidate has 3+ years in admin/office roles, strong Spanish/English communication, and solid Microsoft Office skills.

Formación

• 3+ years of experience in administrative, executive assistant, office operations, or coordination roles.
• Excellent Spanish and English communication (verbal and written).
• Strong organizational and time-management skills with the ability to prioritize tasks.
• Proficiency in Microsoft Office and office management systems.

Responsabilidades

• Act as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming reception experience.
• Manage incoming calls and visitor interactions, providing information and guidance as needed.
• Coordinate visitor access and registration processes, ensuring compliance with office protocols and security procedures.
• Administer visitor management and access control systems in coordination with IT and building administration.
• Support visitors during their time in the office and assist with logistical needs.
• Manage incoming and outgoing correspondence, including packages and official documentation.
• Coordinate meeting room preparation and provide logistical support for meetings and office activities.
• Manage internal office communications and update relevant office information channels when needed.

Conocimientos

Customer service

Office coordination

Bilingual

Communication

Educación

Technical or professional training in Outlook/Microsoft Office

Herramientas

Outlook

Microsoft Office

Descripción del empleo

Boston Consulting Group (BCG) is seeking an Office Experience & Reception Assistant in Santiago. You will be the first contact for visitors and clients, delivering a welcoming, professional atmosphere.

The role blends front desk duties with operations, administrative tasks, and facilities support to ensure a high-quality workplace for staff and guests. The ideal candidate has 3+ years in admin/office roles, strong Spanish/English communication, and solid Microsoft Office skills.