Quality Coordinator

Greif; Pudahuel; Presencial; CLP 11.160.000 - 20.088.000; Jornada completa

Descripción de la vacante

Greif, a global leader in performance packaging, seeks a Quality Coordinator for its plant in Santiago, Chile. You will oversee quality and inventory systems, lead ISO-related programs, and drive corrective actions for customer complaints to ensure production standards.

The role requires a Bachelor's degree and 2–4 years of relevant experience, strong analytical and communication skills, and the ability to document QA programs.

Formación

• Bachelor's degree with 2–4 years of relevant experience.
• Experience leading or training colleagues.
• Strong knowledge of ISO 9000 and quality systems.
• Ability to design and document QA programs.

Responsabilidades

• Support implementation and continuous improvement of the production system.
• Design and document quality assurance programs.
• Coordinate on-site ISO certification activities.
• Investigate customer complaints and perform root-cause analyses.
• Conduct internal and third-party quality audits.
• Advise departments on quality issues and improvements.
• Review customer inventory reports for accuracy and reconcile variances.
• Coordinate physical inventories.
• Lead testing or laboratory analyses as needed.
• Train and coach staff and manage performance reviews.
• Perform other duties as assigned.

Conocimientos

Quality assurance

ISO 9000 knowledge

Analytical skills

Communication skills

Project management

Educación

Bachelor's degree

Herramientas

Microsoft Office Suite

Testing equipment

Descripción del empleo

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.

Our Vision

To Be the Advantage That Helps Our Customers Win.

Our Purpose

Creating packaging solutions for life’s essentials.

Job Requisition #

035129 Quality Coordinator (Open)

Job Description

Oversees quality and inventory systems for the plant in support of established production standards, company business objectives, and International Organization for Standardization (ISO) requirements. Devises, implements, and monitors plant quality assurance and control programs, including food, safety, and environmental systems. Leads investigations into customer complaints and determines necessary corrective actions. Performs root cause and laboratory analyses as needed, and administers internal and external quality audits. Supports continuous improvement by applying lean manufacturing techniques, collaborating with plant management, and ensuring consistent quality performance across the team. Responsible for adhering to ISO rules and practices while managing and guiding quality team members.

Key Responsibilities

• Supports and participates in the implementation and continuous improvement of the production system.
• Designs, institutes, and documents quality assurance programs.
• Responsible for on-site coordination of the ISO certification.
• Investigates and addresses customer complaints. Performs root cause analysis, determines corrective actions and evaluates the effectiveness of corrective actions.
• Conducts internal audits for all departments and administers third party quality audits.
• Advises and consults with all departments on all continuous improvement and quality-related issues.
• Reviews monthly customer inventory reports for accuracy. Reconciles variances between company's and customers' systems.
• Coordinates and administers physical inventories.
• May be responsible for completing laboratory analysis testing.
• Communicates goals and objectives, applies company policy, staffs, trains, coaches, recommends salary increases, ensures positive colleague relations and reviews the performance of colleagues.
• Performs other duties as assigned.

Education And Experience

• Typically possesses a Bachelor's degree (or equivalent) and 2-4 years of relevant experience. Experience with training and providing leadership to colleagues.

Knowledge And Skills

• Possesses in-depth experience with quality/assurance control in a high-volume production setting.
• Demonstrates excellent written and oral communication skills.
• Possesses strong analytical, planning, and project management skills.
• Ability to work with testing equipment and maintain accurate documentation records.
• Demonstrates strong presentation skills.
• Knowledge of ISO 9000 rules and practices is a plus.
• Prior knowledge of applicable federal, state and local regulations a plus.
• Quality/engineering certifications are a plus.
• Proficient in Microsoft Office Suite and any other relevant software.

At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.

EEO Statement

https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf

We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other legally protected characteristic. For more information read Greif’s Equal Opportunity Policy.