Quality Coordinator

Greif, Inc.; Santiago; Presencial; CLP 20.088.000 - 26.784.000; Jornada completa

Descripción de la vacante

Greif, Inc. is seeking a Quality Coordinator for our plant in Santiago to oversee quality and inventory systems, ensuring adherence to ISO requirements and production standards.

You will lead investigations into customer complaints and perform root-cause analyses, while guiding continuous improvement initiatives across departments. You will implement and monitor QA programs, coordinate internal and external audits, and support lean manufacturing efforts to drive quality performance and

Formación

• Bachelor's degree (or equivalent) and 2–4 years of relevant experience.
• Experience in quality/assurance in a high-volume production setting.
• Strong written and oral communication skills.

Responsabilidades

• Supports and participates in the implementation and continuous improvement of the production system.
• Designs, institutes, and documents quality assurance programs.
• Responsible for on-site coordination of the ISO certification.
• Investigates and addresses customer complaints.
• Performs root cause analysis, determines corrective actions and evaluates the effectiveness of corrective actions.
• Conducts internal audits for all departments and administers third party quality audits.
• Advises and consults with all departments on continuous improvement and quality issues.
• Reviews monthly customer inventory reports for accuracy.
• Reconciles variances between company and customers' systems.

Conocimientos

Quality management

Lean manufacturing

Root cause analysis

Data analysis

Communication

Educación

Bachelor's degree in relevant field

Herramientas

Microsoft Office

Excel

Descripción del empleo

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.

OUR VISION: To Be the Advantage That Helps Our Customers Win. OUR PURPOSE: Creating packaging solutions for life’s essentials.

Job Requisition #: 035129 Quality Coordinator (Open)

Job Description: Oversees quality and inventory systems for the plant in support of established production standards, company business objectives, and International Organization for Standardization (ISO) requirements. Devises, implements, and monitors plant quality assurance and control programs, including food, safety, and environmental systems. Leads investigations into customer complaints and determines necessary corrective actions. Performs root cause and laboratory analyses as needed, and administers internal and external quality audits. Supports continuous improvement by applying lean manufacturing techniques, collaborating with plant management, and ensuring consistent quality performance across the team. Responsible for adhering to ISO rules and practices while managing and guiding quality team members.

Key Responsibilities

• Supports and participates in the implementation and continuous improvement of the production system.
• Designs, institutes, and documents quality assurance programs.
• Responsible for on-site coordination of the ISO certification.
• Investigates and addresses customer complaints.
• Performs root cause analysis, determines corrective actions and evaluates the effectiveness of corrective actions.
• Conducts internal audits for all departments and administers third party quality audits.
• Advises and consults with all departments on all continuous improvement and quality-related issues.
• Reviews monthly customer inventory reports for accuracy.
• Reconciles variances between company's and customers' systems.
• Coordinates and administers physical inventories.
• May be responsible for completing laboratory analysis testing.
• Communicates goals and objectives, applies company policy, staffs, trains, coaches, recommends salary increases, ensures positive colleague relations and reviews the performance of colleagues.
• Performs other duties as assigned.

Education and Experience

Typically possesses a Bachelor's degree (or equivalent) and 2-4 years of relevant experience. Experience with training and providing leadership to colleagues.

Knowledge and Skills

Possesses in-depth experience with quality/assurance control in a high-volume production setting. Demonstrates excellent written and oral communication skills. Possesses strong analytical, planning, and project management skills. Ability to work with testing equipment and maintain accurate documentation records. Demonstrates strong presentation skills. Knowledge of ISO 9000 rules and practices is a plus. Prior knowledge of applicable federal, state and local regulations a plus. Quality/engineering certifications are a plus. Proficient in Microsoft Office Suite and any other relevant software.

At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.

We offer a competitive salary, excellent benefits and opportunity for growth.

Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other legally protected characteristic. For more information read Greif’s Equal Opportunity Policy.

Founded in 1877, Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world’s most demanding and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life’s essentials – and creates lasting value for its colleagues, customers, and other stakeholders.