Product Manager

EPAM Systems; Chile; Remote; CLP 18,000,000 - 26,000,000; Full time

Benefits offered by this job

Healthcare benefits

Global career opportunities

Upskilling, reskilling and certifi cati

Job summary

EPAM Systems Inc. is seeking a Product Manager to advance people-related processes through practical AI-powered solutions in Chile.

You will partner with HR functions to uncover pain points and translate them into scalable, measurable improvements, balancing hands-on building with strategic problem-solving. Ideal candidates bring 5+ years in software/product roles, strong AI tool experience, and the ability to translate business needs into concrete AI-enabled roadmaps that improve employee

Qualifications

• A minimum of 5 years of relevant experience in software development, product management, HRIS, Payroll, Compensation, Recruiting, HR Operations, or business systems.
• At least 2 years in Senior, Lead, Manager, or Owner-level roles.
• Direct experience building and deploying AI agents and automations using tools such as Glean, Claude, ChatGPT, Gemini, or AWS Bedrock.
• Hands-on development experience with AI coding assistants like Claude Code, including working with APIs, integrations, and enterprise data.

Responsibilities

• Collaborate with leaders across Payroll, Compensation, Core HR, Recruiting, Talent Development, and HR Operations to identify AI opportunities and clearly define the problem, target users, and measures of success.
• Map HR processes from end to end, including hire-to-retire, recruit-to-onboard, pay cycle, and compensation cycle, to eliminate unnecessary steps and reduce manual work.
• Own and prioritize the AI backlog for HR, ranking requests according to business value, required effort, risk, and strategic alignment.
• Triaging incoming requests to determine the best approach, whether a custom AI agent, low-/no-code build, AI embedded within SaaS platforms such as Oracle HCM, or workflow automation.
• Develop solutions addressing payroll questions and pre-payroll checks, compensation planning, Core HR data changes, policy inquiries, recruiting, onboarding, talent development, and HR case handling.
• Personally build and deploy AI agents, Claude Projects, and automated workflows, taking them from initial prototype through to full production.
• Establish evaluation processes covering accuracy, fairness, privacy, and human review, applying AI governance, security, and privacy standards in collaboration with Security, Legal, Privacy, and Enterprise Architecture.

Skills

AI strategy

Product management

HR knowledge

Stakeholder mgmt

Requirements writing

APIs

English fluency

Tools

Glean

Claude

ChatGPT

Gemini

AWS Bedrock

Claude Code

Job description

We are looking for a Product Manager to join our team. This role is a great fit for someone passionate about improving how people-related processes work through smart, practical technology. You'll partner closely with HR functions to understand real pain points and translate them into effective, scalable solutions. If you enjoy balancing hands-on building with strategic problem-solving, this position offers a meaningful opportunity to shape the employee experience through thoughtful AI applicationResponsibilitiesCollaborate with leaders across Payroll, Compensation, Core HR, Recruiting, Talent Development, and HR Operations to identify AI opportunities and clearly define the problem, target users, and measures of successMap HR processes from end to end, including hire-to-retire, recruit-to-onboard, pay cycle, and compensation cycle, to eliminate unnecessary steps and reduce manual workOwn and prioritize the AI backlog for HR, ranking requests according to business value, required effort, risk, and strategic alignmentTriage incoming requests to determine the best approach, whether a custom AI agent, low-/no-code build, AI embedded within SaaS platforms such as Oracle HCM, or workflow automationDevelop solutions addressing payroll questions and pre-payroll checks, compensation planning, Core HR data changes, policy inquiries, recruiting, onboarding, talent development, and HR case handlingPersonally build and deploy AI agents, Claude Projects, and automated workflows, taking them from initial prototype through to full productionWrite clear requirements, then build solutions using AI coding assistants such as Claude Code, including related APIs and integrationsEstablish evaluation processes covering accuracy, fairness, privacy, and human review, applying AI governance, security, and privacy standards in collaboration with Security, Legal, Privacy, and Enterprise ArchitectureDrive adoption through training and enablement efforts, while tracking time to hire, payroll errors, HR case volume, and employee satisfactionRequirementsA minimum of 5 years of relevant experience in software development, product management, HRIS, Payroll, Compensation, Recruiting, HR Operations, or business systemsAt least 2 years in Senior, Lead, Manager, or Owner-level rolesProven track record managing engagements for teams of 5 or more full-time employeesDirect experience building and deploying AI agents and automations using tools such as Glean, Claude, ChatGPT, Gemini, or AWS BedrockHands-on development experience with AI coding assistants like Claude Code, including working with APIs, integrations, and enterprise dataWorking knowledge of prompt and context engineering, RAG, tool use, and AI evaluation methodsStrong understanding of at least one HR area, such as Payroll, Compensation, Core HR, or Recruiting, along with awareness of people data privacy considerationsPractical experience with tools such as Oracle HCM, payroll systems, compensation platforms, ATS, or learning toolsAbility to build trust with HR leaders and employees, communicating AI concepts clearly in business termsFluent English communication skills at a B2 level or higherNice to haveFamiliarity with AI governance principles to support responsible and compliant AI adoptionExperience with AWS Bedrock for building and scaling generative AI solutionsBackground working with agentic automation low-code platforms to accelerate solution deliveryExperience designing and implementing agentic workflows for complex HR processesHands-on experience with Anthropic Claude for AI-driven solution developmentFamiliarity with enterprise Applicant Tracking Systems to support recruiting-related solutionsBackground in business process analysis to identify inefficiencies and improvement opportunitiesKnowledge of context engineering techniques to improve AI model performance and relevanceFamiliarity with Glean for enterprise search and knowledge discoveryWorking knowledge of the Model Context Protocol (MCP) and its role in AI integrationsExperience working with payroll systems and related processesRelevant certification, which would be considered a valuable addition to your qualificationsWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.