Ocean Export Customer Service Specialist

Expeditors; Santiago; On-site; CLP 900,000 - 1,300,000; Full time

Benefits offered by this job

Health Plan

Stock Purchase Plan

Training Program

Growth opportunities

Job summary

Expeditors in Santiago, Chile, is seeking an Ocean Export Assistant to ensure the timely and accurate movement of freight and information while delivering exceptional customer service within the Ocean Export Department.

The role requires at least 1 year of Ocean Export experience in a Freight Forwarding environment, strong attention to detail, and solid English communication. Training is provided, with growth opportunities within Expeditors.

Qualifications

• 1+ year Ocean Export experience in Freight Forwarding.
• Ability to work under pressure
• Adapt to changes
• High level of attention to detail
• Strong organizational skills
• Process oriented
• Intermediate to advanced English communication (spoken)

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and Trace Ocean Export Files and reporting.
• Meet compliance at all times to regulations internal and external in accordance with government regulations.
• Understand department process flow, and look for best practices to improve operational efficiency and productivity.
• Ensure all customers standard operating procedures are in place and updated in the DLSOPs.
• Overseas communications, timely responses to emails and requests (internal and external).
• Escalation of problems to Management when necessary.

Skills

Ocean Export

Freight Forwarding

Data entry

Attention to detail

English communication

Job description

Expeditors in Santiago, Chile, is seeking an Ocean Export Assistant to ensure the timely and accurate movement of freight and information while delivering exceptional customer service within the Ocean Export Department.

The role requires at least 1 year of Ocean Export experience in a Freight Forwarding environment, strong attention to detail, and solid English communication. Training is provided, with growth opportunities within Expeditors.