Ocean Export Customer Service Specialist

Expeditors; Las Condes; Presencial; CLP 14.000.000 - 20.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Plan: Medical

Stock Purchase Plan (evaluation after

Training and Personnel Development

Growth opportunities within the公司

Descripción de la vacante

Expeditors is seeking an Ocean Export professional to ensure timely movement of freight and exceptional customer service in the Ocean Export Department. The ideal candidate will handle data entry, track and trace, and compliance with regulations while collaborating across teams.

The role requires at least 1 year in Ocean Export, strong communication skills, and proficiency in MS Office. Training, growth opportunities, and a structured career path are offered within Expeditors' global network.

Formación

• Experience in Ocean Export within a Freight Forwarding company.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Ability to work under pressure and meet deadlines.
• Adaptability to changing processes and fast-paced environments.
• High attention to detail and strong organizational skills.
• Excellent communication skills, including English.
• Process-oriented with a focus on improving efficiency.

Responsabilidades

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operational system.
• Track and Trace Ocean Export Files and reporting.
• Meet compliance with internal and external regulations under government rules.
• Identify and implement best practices to improve efficiency and productivity.
• Ensure customers' SOPs are in place and updated in the DLSOPs.
• Maintain overseas communications with timely email responses (internal and external).
• Escalate problems to Management when necessary.

Conocimientos

Strong communication skills

Organizational skills

Attention to detail

Process oriented

Work under pressure

Adapt to changes

English (spoken)

Educación

Ocean Export experience in Freight Forwarding

Herramientas

Microsoft Word

Excel

PowerPoint

Outlook

Descripción del empleo

Expeditors is seeking an Ocean Export professional to ensure timely movement of freight and exceptional customer service in the Ocean Export Department. The ideal candidate will handle data entry, track and trace, and compliance with regulations while collaborating across teams.

The role requires at least 1 year in Ocean Export, strong communication skills, and proficiency in MS Office. Training, growth opportunities, and a structured career path are offered within Expeditors' global network.