Junior Support Process Engineer

Apiux Tech; Santiago; On-site; CLP 12,000,000 - 21,000,000; Full time

Job summary

APIUX is seeking a Process Engineer to analyze, map, and optimize operational processes for the Integrated Operations Programme (IOP) supporting ESO. You will document processes, identify improvement opportunities, and drive transformation in collaboration with technical and scientific teams in a complex, international environment.

Location: On-site in Antofagasta, Chile; Work Shift: 8x6 (8 days on-site / 6 days off in Santiago).

Qualifications

• Bachelor’s degree in Industrial Engineering, Process Engineering, or related field.
• 2–5 years of professional experience.
• 1+ year in BPM, Process Mapping, and Documentation.
• Practical knowledge of BPMN 2.0.
• Proven track record in continuous improvement.
• Intermediate to advanced Excel proficiency.
• Working knowledge of Python and Linux/Shell.
• Experience with Bizagi, Camunda, Visio or similar tools.

Responsibilities

• Gather and document operational processes via interviews and workshops.
• Map and model As-Is and To-Be processes using BPMN 2.0.
• Drive continuous improvement with BPM and Lean methods.
• Prepare technical documentation and maintain process repositories.
• Perform cost-benefit analyses to support optimization.
• Collaborate with cross-functional and international teams.
• Ensure high quality and full traceability across models.

Skills

Advanced English

Process Mapping

BPMN 2.0

Lean Management

Documentation

Education

Bachelor’s degree in Industrial Engineering, Process Engineering, or related field

Tools

Bizagi

MagicDraw

Camunda

Microsoft Visio

MS Excel

Python

Linux/Shell

Job description

About Us

At APIUX, we define ourselves as a talent hub with a strong business focus. We continuously empower new generations to showcase and develop innovative ideas, expertise, and business models designed to consistently deliver high-value solutions for our clients.

About Us

At APIUX, we define ourselves as a talent hub with a strong business focus. We continuously empower new generations to showcase and develop innovative ideas, expertise, and business models designed to consistently deliver high-value solutions for our clients.

What We Do

We match top-tier talent with strategic opportunities. We dive deep into understanding each client’s unique culture and values to ensure the perfect fit. Above all, we are dedicated to delivering an exceptional candidate and employee experience for our future Happeners.

Being a Happener means being part of a team built on strong core principles—where agility, collaboration, innovation, and an active mindset drive everything we do every single day.

Role Purpose

In this role, you will analyze, map, model, and optimize operational processes for the Integrated Operations Programme (IOP), ensuring standardization, traceability, and efficiency through BPM and Lean methodologies. You will directly support the operational excellence of the European Southern Observatory (ESO) by documenting processes, identifying improvement opportunities, and driving operational transformation in close collaboration with technical and scientific teams in a complex, international environment.

Work Location & Schedule

• Location: On-site in Antofagasta (ESO Observatory).
• Work Shift: 8x6 shift schedule (8 days on-site / 6 days off in Santiago).
• Per Diem / Travel Expenses: All per diem and operational travel expenses fully covered during working days in Antofagasta.

What We’re Looking For

• Gather and document operational processes through interviews, field observations, and collaborative workshops.
• Map and model As-Is and To-Be processes using BPMN 2.0.
• Drive continuous improvement opportunities using BPM and Lean Management frameworks.
• Prepare technical documentation and maintain process repositories.
• Perform cost-benefit analyses to support process optimization initiatives.
• Support methodology reviews to ensure high quality and full traceability across all process models.
• Collaborate closely with cross-functional and international teams.
• Advanced English proficiency (Mandatory).

Key Requirements

• Bachelor’s degree in Industrial Engineering, Process Engineering, or a related field.
• 2–5 years of overall professional experience.
• At least 1 year of hands-on experience in:
  • Business Process Management (BPM)
  • Process Mapping & Discovery
  • Process Gathering & Documentation
• Practical knowledge and application of BPMN 2.0.
• Proven track record in continuous improvement initiatives.
• Intermediate to advanced proficiency in MS Excel.
• Basic working knowledge of Python and Linux/Shell.
• Hands‑on experience with process modeling tools (e.g., Bizagi, MagicDraw, Camunda, or Microsoft Visio).