Junior Support Process Engineer

Api UX; Antofagasta; Hybrid; CLP 2,000,000 - 3,000,000; Full time

Benefits offered by this job

On‑Site Allowance

Birthday Off

Moving Day

Comprehensive Health Coverage

Life Event Bonuses

Employee Referral Program

Holiday & Seasonal Bonuses

Job summary

APIUX seeks a Process Improvement Analyst to map, model, and optimize operational processes for an international ESO collaboration. You will document As-Is/To-Be processes using BPMN 2.0, drive Lean improvements, and support cross-functional teams in a complex environment in Antofagasta.

Join a talent-focused group offering per diems for travel, on-site work, and strong health coverage, with opportunities to advance in a fast-growing company.

Qualifications

• Bachelor's degree in Industrial Engineering, Process Engineering, or related field.
• 2–5 years of overall professional experience.
• At least 1 year hands-on experience in BPM, Process Mapping & Discovery, and Process Documentation.
• Proficiency in BPMN 2.0 and continuous improvement initiatives.

Responsibilities

• Gather and document operational processes through interviews, field observations, and workshops.
• Map and model As-Is and To-Be processes using BPMN 2.0.
• Drive continuous improvement using BPM and Lean frameworks.
• Prepare technical documentation and maintain process repositories.
• Perform cost-benefit analyses to support optimization.
• Support methodology reviews for high quality and traceability.
• Collaborate with cross-functional and international teams.

Skills

BPMN 2.0

Process mapping

Documentation

Excel

Python

Linux/Shell

Process modeling

Advanced English

Education

Bachelor's degree in Industrial Engineering

Tools

Bizagi

MagicDraw

Camunda

Visio

Job description

About Us

At APIUX, we define ourselves as a talent hub with a strong business focus. We continuously empower new generations to showcase and develop innovative ideas, expertise, and business models designed to consistently deliver high-value solutions for our clients.

What We Do

We match top-tier talent with strategic opportunities. We dive deep into understanding each client’s unique culture and values to ensure the perfect fit. Above all, we are dedicated to delivering an exceptional candidate and employee experience for our future Happeners.

Being a Happener means being part of a team built on strong core principles—where agility, collaboration, innovation, and an active mindset drive everything we do every single day.

Role Purpose

In this role, you will analyze, map, model, and optimize operational processes for the Integrated Operations Programme (IOP), ensuring standardization, traceability, and efficiency through BPM and Lean methodologies. You will directly support the operational excellence of the European Southern Observatory (ESO) by documenting processes, identifying improvement opportunities, and driving operational transformation in close collaboration with technical and scientific teams in a complex, international environment.

Work Location & Schedule

• Location: On-site in Antofagasta (ESO Observatory).
• Work Shift: 8x6 shift schedule (8 days on-site / 6 days off in Santiago).
• Per Diem / Travel Expenses: All per diem and operational travel expenses fully covered during working days in Antofagasta.

What We’re Looking For

• Gather and document operational processes through interviews, field observations, and collaborative workshops.
• Map and model As-Is and To-Be processes using BPMN 2.0.
• Drive continuous improvement opportunities using BPM and Lean Management frameworks.
• Prepare technical documentation and maintain process repositories.
• Perform cost-benefit analyses to support process optimization initiatives.
• Support methodology reviews to ensure high quality and full traceability across all process models.
• Collaborate closely with cross-functional and international teams.
• Advanced English proficiency (Mandatory).

Key Requirements

• Bachelor’s degree in Industrial Engineering, Process Engineering, or a related field.
• 2–5 years of overall professional experience.
• At least 1 year of hands‑on experience in:
  • Business Process Management (BPM)
  • Process Mapping & Discovery
  • Process Gathering & Documentation
• Practical knowledge and application of BPMN 2.0.Proven track record in continuous improvement initiatives.
• Intermediate to advanced proficiency in MS Excel.
• Basic working knowledge of Python and Linux/Shell.
• Hands‑on experience with process modeling tools (e.g., Bizagi, MagicDraw, Camunda, or Microsoft Visio).

Perks & Benefits

• On‑Site Allowance: All travel and per diem expenses fully covered during work shifts in the North.
• Birthday Off: Enjoy a day off to celebrate your birthday.
• Moving Day: Take a day off to help you move into your new home.
• Comprehensive Health Coverage: Health, dental, and life insurance plans.
• Life Event Bonuses: Monetary gifts for marriage and childbirth.
• Employee Referral Program: Rewards for recommending top talent to our team.
• Holiday & Seasonal Bonuses: Festive bonuses for Christmas and Chilean National Holidays (Aguinaldos).

Diversity & Inclusion Statement

"At APIUX, we are fully committed to workplace inclusion and diversity. We actively encourage applications from qualified individuals with disabilities or beneficiaries of disability pensions, under Chilean Law 21.015."