Head of People — Remote Culture & Growth Leader

Sur

Santiago

Remote

CLP 38,145,000 - 45,773,000

Full time

14 days+

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Job summary

Sur is seeking a Head of People to own the people function end to end for a fast-growing, fully remote coaching and consulting business. You will report to the COO, build people systems from scratch, and partner with leadership to align growth with culture and engagement.

You will lead hiring, onboarding, compensation negotiations, and development programs across a remote, international team, including US-based hires and contractors. Strong English and coaching mindset are essential.

Qualifications

  • 10+ years of experience in HR or People Operations.
  • Strong verbal and written English with a C1 equivalent.
  • Experience working with US-based companies and owning HR for a unit or team.
  • Hands-on experience negotiating compensation and managing full-cycle onboarding.
  • Knowledge of employee vs. contractor classification, including international hires and multi-state US employment considerations.
  • Experience with Gusto.
  • Experience building people processes like performance reviews, onboarding programs, or learning initiatives.

Responsibilities

  • Manage the hiring pipeline, including initial screening and coordinating interviews with internal stakeholders.
  • Partner with leadership on capacity planning and budget alignment before roles open.
  • Own salary negotiations and full-cycle onboarding, including contracts.
  • Manage a mixed workforce of employees and contractors, including international hires.
  • Build core people programs: performance reviews, learning and development, culture initiatives.
  • Lead leadership development to help coaches and consultants grow in their roles.
  • Serve as a trusted, coaching-minded resource for the team.

Skills

People Operations
US Employment
Onboarding
Salary Negotiation
Coaching Mindset
English Proficiency
Gusto
HR Policies
Remote Team Management
Performance Reviews

Tools

Gusto
Asana
Airtable
Google Workspace
Microsoft Office

Job description

Sur is seeking a Head of People to own the people function end to end for a fast-growing, fully remote coaching and consulting business. You will report to the COO, build people systems from scratch, and partner with leadership to align growth with culture and engagement.

You will lead hiring, onboarding, compensation negotiations, and development programs across a remote, international team, including US-based hires and contractors. Strong English and coaching mindset are essential.

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