Guest Experience Specialist - Front Desk & Wardrobe

Ciso Global Latam; Santiago; On-site; CLP 6,696,000 - 11,160,000; Full time

Job summary

Marriott International in Chile is seeking a Guest Experience Expert to guide guests through their stay with a focus on memorable service. You will assist during check-in/check-out, handle requests, and communicate local highlights to guests, while upholding safety and quality standards.

The role requires maintaining a professional appearance and following company policies, with a hands-on approach to daily tasks and guest interactions across front-of-house operations.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Greet and assist guests during check-in/check-out, ensuring a smooth arrival and departure experience.
• Respond to guest requests with courtesy and professionalism and coordinate to fulfill them.
• Process operational needs, complete reports, and share local area highlights with guests.

Education

High school diploma or G.E.D. equivalent

Job description

Marriott International in Chile is seeking a Guest Experience Expert to guide guests through their stay with a focus on memorable service. You will assist during check-in/check-out, handle requests, and communicate local highlights to guests, while upholding safety and quality standards.

The role requires maintaining a professional appearance and following company policies, with a hands-on approach to daily tasks and guest interactions across front-of-house operations.