Asesor de Previsión y Ventas - Up-Sell & Experiencia

Afp Habitat S.A.; Valparaíso; On-site; CLP 7,812,000 - 12,276,000; Full time

Job summary

Marriott International in Chile (Sheraton) seeks a front desk/guest services associate to handle reservations, calls, and guest requests with a focus on revenue-generating upsells and guest loyalty. You will support Sales & Marketing tasks, perform clerical duties, and help train team members to uphold brand standards.

The role emphasizes professional appearance, confidentiality, and teamwork in a hotel environment, with opportunities to engage guests and contribute to a positive guest

Qualifications

• High school diploma or equivalent required.
• At least 2 years of related work experience.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Answer guest calls, assist with reservations, and process requests.
• Upsell services to maximize revenue while maintaining guest loyalty.
• Perform general office duties to support Sales & Marketing operations.
• Assist management in training and motivating staff and maintain professional appearance.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma

Job description

Marriott International in Chile (Sheraton) seeks a front desk/guest services associate to handle reservations, calls, and guest requests with a focus on revenue-generating upsells and guest loyalty. You will support Sales & Marketing tasks, perform clerical duties, and help train team members to uphold brand standards.

The role emphasizes professional appearance, confidentiality, and teamwork in a hotel environment, with opportunities to engage guests and contribute to a positive guest