Hospitality Sales & Guest Experience Specialist

Thegrowth

Viña del Mar

On-site

CLP 8,000,000 - 12,000,000

Full time

9 days ago

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Job summary

Marriott International in Viña del Mar, Chile, is seeking a friendly and professional team member for a full-time sales and marketing support role. You will handle guest calls and reservations, coordinate with departments, and promote brand experiences to enhance guest loyalty.

Maintain confidentiality and present a polished appearance in a fast-paced hotel environment. Essential duties include assisting in training, ensuring high service standards, and contributing to a cohesive team effort.

Qualifications

  • Preferred qualifications include a high school diploma or GED.
  • At least 2 years of related work experience.
  • No supervisory experience required.

Responsibilities

  • Resolve guest calls, requests, or problems by coordinating with relevant departments.
  • Upsell and promote brand offerings to maximize revenue while maintaining guest loyalty.
  • Perform general office duties to support Sales & Marketing and ensure smooth operations.

Skills

Customer service

Education

High school diploma or GED

Job description

Marriott International in Viña del Mar, Chile, is seeking a friendly and professional team member for a full-time sales and marketing support role. You will handle guest calls and reservations, coordinate with departments, and promote brand experiences to enhance guest loyalty.

Maintain confidentiality and present a polished appearance in a fast-paced hotel environment. Essential duties include assisting in training, ensuring high service standards, and contributing to a cohesive team effort.

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