Hospitality Sales & Guest Experience Rep

Bluelight Llc; Valparaíso; Remote; CLP 7,000,000 - 11,000,000; Full time

Job summary

Marriott International in Viña del Mar, Chile, is seeking staff for Sales & Marketing support. This role focuses on resolving guest calls and processing reservations, while employing sales techniques to maximize revenue and maintain guest loyalty.

The position requires strong communication, teamwork, and a professional appearance in alignment with brand standards. Training and development opportunities are offered.

Qualifications

• Interpersonal skills for guest interactions.
• Ability to upsell and maximize revenue while maintaining guest loyalty.

Responsibilities

• Answer all guest calls, requests, questions, or concerns by phone, fax, or mail.
• Enter Marriott Rewards information into the appropriate software when taking guest reservations.
• Process reservation requests, changes, and cancellations.
• Assist management in training and motivating employees; serve as a role model.
• Perform general office duties to support Sales & Marketing.

Skills

Guest service

Sales techniques

Upselling

Team collaboration

Education

High school diploma or GED

Job description

Marriott International in Viña del Mar, Chile, is seeking staff for Sales & Marketing support. This role focuses on resolving guest calls and processing reservations, while employing sales techniques to maximize revenue and maintain guest loyalty.

The position requires strong communication, teamwork, and a professional appearance in alignment with brand standards. Training and development opportunities are offered.