Front Desk & Guest Experience Coordinator

APM Terminals; Santiago; Presencial; CLP 6.696.000 - 11.160.000; Jornada completa

Descripción de la vacante

Maersk is seeking an experienced administrator to manage relationships with customers and support office operations on site. You will develop local value propositions, support compliance, and coordinate with vendors, visitors, and employees to ensure a positive experience.

The role requires at least 2 years in admin or customer service, advanced English, and strong Microsoft Office skills. This is an onsite position focused on efficient service delivery and data-driven process improvements.

Formación

• Minimum 2 years of experience in administrative, office support, customer service, or related roles.
• Advanced English proficiency (Required).
• Proficiency in Microsoft Office applications.

Responsabilidades

• Manage and develop relationships with internal and external customers.
• Develop local value proposition.
• Develop local savings plan focusing on corporate standards.
• Contract Administrator for ADM vendors.
• Responsible for processes and company protocols.
• Ensure business control and compliance in corporate platforms/systems.
• Office Services Administration.
• First line of help, contact and/or information for inquiries.
• Special care with visitors and customers (foreigners and locals).

Conocimientos

Customer service

Stakeholder management

Effective communication

Organization

Attention to detail

Confidentiality

Proactive

Adaptability

Problem solving

Administrative support

Herramientas

Microsoft Office

Descripción del empleo

Maersk is seeking an experienced administrator to manage relationships with customers and support office operations on site. You will develop local value propositions, support compliance, and coordinate with vendors, visitors, and employees to ensure a positive experience.

The role requires at least 2 years in admin or customer service, advanced English, and strong Microsoft Office skills. This is an onsite position focused on efficient service delivery and data-driven process improvements.