Freight Operations & Sales Specialist

Formulated Automation; Santiago; Híbrido; CLP 43.808.000 - 65.711.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote engagement

Flexible schedule

Descripción de la vacante

Formulated Automation is seeking a Freight Operations & Sales Specialist to join a US-based box truck brokerage in a hybrid role. You will manage shipments from pickup to delivery, develop new shipper relationships, and drive lane opportunities.

Ideal candidates have 2+ years US freight experience, strong English, and a proven track record in outbound sales, backhaul optimization, and coordinating daily operations with carriers and drivers.

Formación

• 2+ years in U.S. freight brokerage, 3PL, or trucking operations.
• Proven outbound sales and lane-building experience.
• Experience coordinating box truck or truckload shipments.
• Advanced English for direct U.S. client interaction.
• Track record of achieving backhaul and weekly volume targets.
• Ability to work independently in a fast-paced environment.

Responsabilidades

• Sales & Lane Development: outbound calls and lead gen to build shipper relationships and lanes.
• Inbound & Client Engagement: follow up on inquiries, respond to quotes, manage accounts.
• Volume & Capacity Growth: drive carrier growth to target weekly volume across multiple carriers.
• Backhaul Optimization: secure return loads to exceed 90% fill rate.
• Operations & Execution: coordinate daily freight progress, communicate with drivers and U.S. clients.
• Documentation & Systems: prepare rate confirmations, BOLs, PODs; maintain CRM and TMS records.

Conocimientos

Outbound sales

Cold calling

Shipment coordination

English proficiency

Backhaul optimization

Independent work

Herramientas

CRM

TMS

GoHighLevel

LoadStop

Descripción del empleo

Hi there! We are South and our client is looking for a Freight Operations & Sales Specialist!

Note To Applicants

• Eligibility: This position is open to candidates residing in Latin America.
• Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
• Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
• Interview Policy: The use of artificial intelligence (AI) tools during interviews are strictly prohibited.
• Note: As part of the final stages of the selection process, contractors may be asked to provide professional references for a reference check. If you're selected, you may also be asked to update their LinkedIn profile.

About The Engagement

We are supporting an expanding U.S. box truck brokerage connecting shippers with reliable transportation solutions. They are seeking a hands‑on logistics and sales professional to join their team in a dedicated hybrid role, reporting directly to the Operations Lead.

This engagement combines daily shipment coordination with aggressive commercial outreach. You will manage shipments from pickup to delivery, maintain customer and carrier relationships, build new freight lanes, and generate consistent volume across key corridors. A core focus will be optimizing carrier capacity, building profitable lanes, and securing return loads to maintain a backhaul utilization rate above 90%.

Core Responsibilities

• Sales & Lane Development (75% focus): Execute proactive outbound cold calling and lead generation to build new shipper relationships and establish consistent freight lanes.
• Inbound & Client Engagement (25% focus): Follow up on inbound inquiries, respond to customer quotes, and manage ongoing account communications.
• Volume & Capacity Growth: Drive carrier growth to target a minimum weekly volume of $5,000 across multiple carriers.
• Backhaul Optimization: Focus on selling and securing return loads to ensure a backhaul fill rate exceeding 90%.
• Operations & Execution: Coordinate daily freight progress, communicate with drivers and U.S. clients, and resolve operational issues promptly.
• Documentation & Systems: Prepare rate confirmations, Bills of Lading (BOLs), Proofs of Delivery (PODs), and maintain accurate CRM and TMS records.

Key Qualifications

Must-Have

• 2+ years of experience in U.S. freight brokerage, 3PL, or trucking operations.
• Proven experience in proactive cold calling, outbound sales, and building new freight lanes from scratch.
• Hands‑on experience coordinating box truck or truckload shipments and handling daily operational issues.
• Advanced English proficiency with strong verbal communication skills for direct U.S. client interaction.
• Track record of achieving operational targets, such as high backhaul utilization rates and weekly volume goals.
• Ability to report directly to leadership and work independently in a fast‑paced environment.

Nice to Have

• Specific experience in box truck, middle‑mile, or expedited freight.
• Familiarity with CRM, TMS, and tracking platforms (e.g., GoHighLevel, LoadStop, Macropoint, Trucker Tools).
• Existing network of U.S. shippers or carriers.
• Knowledge of major U.S. freight corridors and transit times.

Engagement Details & Culture

• Competitive monthly salary.
• Flexibility & Setup: Dedicated remote engagement working with a growing U.S. logistics team.
• Schedule & Availability: Core overlap availability Monday through Friday, 8:00 AM–5:00 PM EST.
• Time Away: 6 major U.S. holidays plus 10 flexible planned non‑working days per year
• Room to contribute: Join a growing brokerage where you can help improve processes and support business growth.

If you have a strong understanding of U.S. freight operations, enjoy working with customers, and are interested in contributing to business development, we'd love to hear from you.