Field Technical Support Engineer

Bradken; San Pedro de Atacama; Presencial; CLP 18.000.000 - 24.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Safety-first environment

Flexible work options

Learning and development

Descripción de la vacante

Bradken seeks a Field Technical Support Engineer to connect mining operations with our SAM engineering team. This fully remote role emphasizes field inspections, wear analysis, and data collection to drive product development.

You will travel to mine sites primarily in the North of Chile and support the engineering group with real-world validation. Ideal candidates have 2–3 years in mining or heavy industry, a mechanical engineering degree, and proficiency with 3D modeling, scanning, and

Formación

• Bachelor's degree in Mechanical Engineering or related field.
• 2–3 years mining operations or heavy industry experience.
• Experience with field inspections, shutdown support, and wear assessment.
• Ability to travel to mine sites including high altitude.

Responsabilidades

• Perform on-site inspections, wear assessments, and scanning during shutdowns.
• Gather technical data and liaise with Central Engineering for analysis.
• Support investigations and validate product performance in the field.
• Build strong client relationships through ongoing field presence.

Conocimientos

Field inspections

Wear analysis

Mill liner scanning

Technical data collection

On-site support

Educación

Bachelor's in Mechanical Engineering

Engineering execution exp

Herramientas

3D modeling

3D scanning

Point cloud processing

Dimensional surveys

Descripción del empleo

Bradken is equipping the global mining sector to sustainably advance society. With a legacy spanning over 100 years, we have evolved into a global powerhouse in mineral processing, boasting a diverse and inclusive workforce of more than 4,000 professionals across 100+ trades and professions.

When you join Bradken, you aren’t just joining a company; you’ll be working alongside world‑class experts across borders to deliver high‑value products that support the world’s most critical mining operations.

Are you passionate about seeing your field technical analysis and assessments transform into real, world‑class designs and products? As a Field Technical Support Engineer - Product Development (Fully remote position), you will be the key link between mining operations and our SAM engineering team.

Why join our engineering team?

• Global Impact: Collaborate with multidisciplinary teams to design solutions that drive major mining operations across different continents.
• From the Field to Product Development: Your field involvement will be key to strengthening product development through scanning, wear analysis, reverse engineering, and in‑situ validations, ensuring that engineering solutions meet our clients' real needs.
• Technical Excellence: Act as the primary representative of the Engineering team in the field, conducting inspections, wear analysis, technical validations, and data gathering to identify improvement opportunities, resolve operational issues, and ensure proper feedback for product development.
• Agile Flexibility: This role is designed to be where the operation happens. You will have the autonomy to organize your schedule, maintaining a strong focus on on‑site technical support and a close connection with the Engineering team.

The Challenge

• Execute technical inspections, wear assessments, and mill liner scanning activities during shutdowns and operational campaigns.
• Gather critical technical data on‑site and act as a liaison with the Central Engineering team for performance analysis and optimization of new designs.
• Support technical investigations and root cause analysis related to product performance, validating operational and installation conditions.
• Build and maintain solid technical relationships with clients through a continuous field presence, delivering on‑site engineering support backed by a multidisciplinary Engineering team to develop high‑value technical solutions.
• Guarantee a 360° Safety Culture: Comply with occupational health and safety standards in all field activities.

What you bring to the team

• Education: Bachelor’s degree in Mechanical Engineering, Mechanical Execution Engineering, or a related field.
• Industry Experience: 2 to 3 years of experience working in mining operations, concentrator plants, metallurgy, or related heavy industries.
• Technical Experience: Proven experience in field inspections, shutdown support, and mill liner wear assessment.
• Software Tools: Knowledge of design, 3D modeling, and engineering simulation tools. Experience in 3D scanning, point cloud capture and processing, dimensional surveys, and manual field measurements for the validation and development of engineering solutions will be highly valued.
• Field Readiness: Physical capacity and full willingness to travel to mine sites (including high altitude) for inspections and technical support.
• Languages (Not a requirement, but highly desirable): Professional English level (oral and written) for collaboration and reporting with global teams.

Location and Flexibility

Availability to operate primarily in the North of Chile, with the flexibility to provide technical support in other regions according to business needs.

Why join Bradken?

Bradken provides engineered products and solutions to mining operations around the world.

This role offers the opportunity to lead a specialist team, influence regional product and business priorities, work directly with mining customers and contribute to engineering solutions with global reach.

We Offer

• Safety first environment and mindset
• Flexible work options
• Competitive Total Reward Packages
• Global and local recognition programs
• Paid Parental Leave
• Learning and Development focus
• Education assistance
• EAP for you and your family
• Community Involvement Program

How We Hire

About Our Screening Process

As we work with teams around the world, time‑zone differences can make live screening challenging. To support a fair, consistent, and inclusive evaluation, we may invite candidates to complete a one‑way video screening at a time that suits them. If you require adjustments or an alternative format, we’re happy to discuss this.

Before commencing employment

you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.

We respectfully request no recruitment agency approaches.

Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.