Dealer Development Specialist

General Motors South America; Santiago; Híbrido; CLP 60.000.000 - 85.000.000; Jornada completa

Descripción de la vacante

General Motors South America is seeking a Senior Dealer Development leader to strengthen the Chilean dealer network and align with GM's commercial and network strategy. You will drive strategic evaluation, profitability, and performance across dealers, partnering with senior stakeholders to ensure sustainable growth and improved customer experience.

The role combines financial analysis, network planning, business case development, and governance; you will lead cross-functional reviews and

Formación

• Bachelor's degree in Commercial Engineering, Business Administration, Finance, Industrial Engineering, or a related field.
• Strong knowledge of financial statements, dealer profitability, cash flow, working capital, and business performance indicators.
• Knowledge of automotive retail and dealer network operations is preferred.
• Working knowledge of commercial planning, business case development, negotiation, and organizational change.

Responsabilidades

• Lead strategic evaluation of the dealer network in Chile; monitor market coverage, capacity, and dealer sustainability.
• Analyze dealer profitability, liquidity, working capital, and key operating indicators; challenge results with dealers.
• Develop fact-based business cases for dealer investments, restructurings, and market changes; present to leadership.
• Manage senior-level relationships with dealer principals; coordinate cross-functional inputs and governance forums.
• Oversee contracts with dealers and parts distributors, ensure compliance and timely renewals.

Conocimientos

Dealer network strategy

Financial analysis

Stakeholder management

Educación

Bachelor's degree in Commercial Engineering, Business Administration, Finance, Industrial Engineering, or related field

Descripción del empleo

Job Description

Position Objective: To strengthen the function in alignment with business challenges.

The Senior Dealer Development is responsible for leading the strategic, financial, and operational management of GM"s dealer network in Chile. The position ensures that dealers operate with sustainable profitability, strong customer focus, and alignment with GM"s commercial and network strategy.

The role combines dealer performance management, financial analysis, network planning, business case development, and stakeholder leadership. It is distinguished by its direct influence on dealer viability, network coverage, customer experience, and the execution of strategic initiatives across the Chilean market.

Major expected results include:

• Improve dealer profitability and operational performance through fact-based analysis and structured action plans.
• Maintain a healthy, efficient, and sustainable dealer network aligned with GM"s business strategy.
• Provide high-quality recommendations for network decisions, dealer investments, restructurings, exits, and new opportunities.
• Strengthen dealer relationships and ensure effective alignment between GM and dealer principals.
• Anticipate and manage business, financial, operational, and customer-related risks affecting the network.

Dealer Network Strategy and Performance

Lead the strategic evaluation of the dealer network in Chile; monitor market coverage, capacity, facility footprint, sales and aftersales performance, and dealer sustainability; identify gaps and define recommendations to improve network effectiveness and profitability.

Dealer Financial Management

Analyze dealer financial information, profitability, liquidity, working capital, and key operating indicators; assess financial risks; challenge results with dealers; develop improvement plans; and follow up on agreed actions and performance commitments.

Business Cases and Network Restructuring

Develop fact-based business cases for dealer investments, restructurings, ownership or operating model changes, points of sale, market coverage, and other network decisions; evaluate alternatives, quantify impacts, and present recommendations to leadership.

Dealer Relationship and Governance

Manage senior-level relationships with dealer principals and key stakeholders; lead strategic reviews and governance forums; align GM and dealer priorities; coordinate cross-functional inputs; and ensure timely communication and execution of commitments. Lead strategic committees.

Dealer Network Contractual Management

Manage the administration and governance of contracts with dealers and parts distributors, ensuring compliance with commercial, operational, financial, and legal terms; coordinate renewals, amendments, performance obligations, documentation, and issue resolution with internal stakeholders and counterparties, while maintaining accurate records and identifying risks and improvement opportunities.

Knowledge / Education

• Bachelor's degree in Commercial Engineering, Business Administration, Finance, Industrial Engineering, or a related field.
• Strong knowledge of financial statements, dealer profitability, cash flow, working capital, and business performance indicators.
• Knowledge of automotive retail, dealer network operations, sales, aftersales, parts, and customer experience is preferred.
• Working knowledge of commercial planning, business case development, negotiation, and organizational change.

Experience

• 5+ years of relevant experience in dealer development, automotive retail, commercial operations, finance, consulting, or a related business environment.
• Demonstrated experience managing complex stakeholder relationships and leading performance improvement initiatives.
• Experience evaluating financial information and translating analysis into practical business recommendations.
• Experience with organizational restructuring, network changes, or critical business/customer cases is preferred.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

Accommodations

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