Customer Success & Support Analyst

Caterpillar Brazil; Santiago; Presencial; CLP 32.000.000 - 52.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plan

Dental plan

Medicines reimbursement

Pension plan

Profit sharing

Meal allowance

Life insurance

Parental leave

Employee groups

Descripción de la vacante

Caterpillar Inc. is seeking a Finance role in Chile to support global risk reporting and portfolio health analyses. The position emphasizes data-driven insights, customer focus, and thorough documentation of communication with stakeholders.

Onsite five days a week, the role requires Tableau/Power BI proficiency and an intermediate English level. It offers growth in a global corporate environment with comprehensive benefits.

Formación

• Bachelor's degree or equivalent in a related field.
• Proficiency in visualization tools Tableau or Power BI.
• Intermediate level of English.

Responsabilidades

• Addressing and resolving customer issues and inquiries.
• Document all customer communications clearly.
• Identify issues and determine actions for resolution.
• Analyze data results and provide insights.
• Support portfolio health reporting and risk monitoring.
• Maintain relationships with clients and vendors.

Conocimientos

Tableau

Power BI

English (Intermediate)

Educación

Bachelor's degree in Industrial Engineering, Business Administration, Control Management Engineering, or related field

Descripción del empleo

Caterpillar Inc. is seeking a Finance role in Chile to support global risk reporting and portfolio health analyses. The position emphasizes data-driven insights, customer focus, and thorough documentation of communication with stakeholders.

Onsite five days a week, the role requires Tableau/Power BI proficiency and an intermediate English level. It offers growth in a global corporate environment with comprehensive benefits.