CRM Manager

Igbaffiliate; Chile; Presencial; CLP 12.000.000 - 18.000.000; Jornada completa

Descripción de la vacante

Jugabet is hiring a CRM Manager to plan and run CRM campaigns, work with cross-functional teams to enable geographic launches, and drive reporting on CRM performance. You will optimize engagement with data-driven decisions and stay ahead of industry trends.

The role requires 1+ year of CRM experience, proficiency with no-code platforms (Optimove, Smartico, Customer.io), and strong English communication. iGaming background is a plus.

Formación

• At least 1+ year of hands-on CRM campaign management from briefing to setup.
• Proficiency with no-code CRM platforms such as Optimove, Smartico or Customer.io.
• Upper intermediate English with strong written and spoken communication.
• Experience in the iGaming industry is a plus.

Responsabilidades

• Plan and execute CRM campaigns using the CRM tools, tracking results to optimize engagement.
• Collaborate with cross-functional teams, including product, to support launches in new geographies with CRM readiness.
• Oversee reporting, define needs for new CRM functionalities, and refine processes.
• Stay updated on CRM trends and best practices, ensuring compliance across teams.
• Manage daily CRM campaigns, ensuring high-quality execution and timely responses.

Conocimientos

CRM campaigns

Data-driven

Analytical

Organizational

Herramientas

Optimove

Smartico

Customer.io

Descripción del empleo

CRM Manager# CRM Manager13 JUL 2026ChilePermanentMarketingVisit SiteApply NowCRM Manager We believe that great careers and thriving teams grow through meaningful connections, and we’re here to match you with opportunities that fuel ambition and roles that unlock your talent. We know iGaming inside out and use that know-how to help talented professionals find their place in the game, where drive, innovation, and ambition meet in a perfect match. Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market. Perfect for those who aim to: Plan and execute impactful campaigns using CRM tools, tracking results to optimize performance and engagement; Partner with cross-functional teams, including the product team to support the launch of new geographical markets, ensuring CRM readiness; Oversee reporting requirements, defining needs for new CRM functionalities, and refining existing processes; Stay updated on CRM trends and best practices, continually enhancing strategies and processes; Collaborate closely with wider CRM teams to ensure compliance and adherence to internal processes; Manage daily CRM campaigns, overseeing activities to maintain high-quality standards; Process and prioritize incoming requests from various divisions, verifying new functionality and assisting with timely execution.Experience you’ll need to bring:At least 1+ year of hands-on experience managing CRM processes and marketing campaigns from briefing to setup;Proficiency with no-code CRM platforms, such as Optimove, Smartico, or Customer.io;Upper intermediate English, with strong written and spoken communication skills;Experience in the iGaming industry will be a plus.It’s a perfect match if you have those personal features:Detail-oriented with strong focus on accuracy and campaign quality;Analytical mindset and data-driven decision-making;Strong organizational and prioritization skills;Proactive and comfortable working in a fast-paced environment;Passionate about improving customer engagement across multiple verticals.