Windows Endpoint Operations Engineer — Global Banking IT

J. Safra Sarasin; Basel; Vor Ort; CHF 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Family-owned bank culture

Central Basel office

Health insurance

Meal allowance

Zusammenfassung

Bank J. Safra Sarasin seeks a Workplace Operations Engineer to join our Workplace Engineering Team in Basel.

You will provide Windows Endpoint infrastructure services and support projects with a strong commitment to continuous learning, taking on operational responsibilities in an international context. Responsibilities include 2nd and 3rd level support, coordinating tasks with 1st-level support, performing compliance reports, and deploying applications to endpoints.

Qualifikationen

• University degree (university/FH) in Information Technology or completed apprenticeship as Computer Scientist (EFZ)
• 2 years of practical experience in Workplace Engineering
• Successful track record in ITIL v3
• Knowledge in Microsoft Windows, CVAD, SCCM, GPOs, AD, and PowerShell is required
• Hands-on mentality and motivation to develop professionally
• Fluency in English; fluency in German is a plus

Aufgaben

• Ensure 2nd and 3rd level support of our services (dispatching, fixing and monitoring using incident management tool)
• Coordinate and improve tasks between Workplace engineering team and 1st-level support enabling increase of first level resolution
• Perform compliance reports (policies, monitoring, patching, endpoint protection, threat protection) in the workplace environment
• Setup and distribute applications on endpoints
• Support the on-call organization as a member

Kenntnisse

Microsoft Windows

CVAD

SCCM

GPOs

AD

PowerShell

Ausbildung

University degree in Information Technology

Apprenticeship as Computer Scientist (EFZ)

Tools

ITIL v3

Jobbeschreibung

Bank J. Safra Sarasin seeks a Workplace Operations Engineer to join our Workplace Engineering Team in Basel.

You will provide Windows Endpoint infrastructure services and support projects with a strong commitment to continuous learning, taking on operational responsibilities in an international context. Responsibilities include 2nd and 3rd level support, coordinating tasks with 1st-level support, performing compliance reports, and deploying applications to endpoints.