Website Experience Intern - 6 months internship

Richemont; Meyrin; Sur place; CHF 20 000 - 31 000; Plein temps

Résumé du poste

Richemont in Meyrin (Genève) is seeking a Master’s degree student for a 6-month internship in Website Operations & Content and Retail Tools & Digital Operations. You will support the editorial calendar, ensure Maison-aligned messaging, and collaborate with marketing, product and markets to guarantee timely content and activations.

You will gain exposure to luxury e-commerce, SEO optimization, UAT testing, and documentation of digital tools, with a focus on organization and managing multiple

Qualifications

• Pursuing a Master’s degree and seeking a 6-month internship.
• First experience in e-commerce or digital project management.
• Exposure to luxury industry or fine watchmaking is a plus.
• Fluent in English and French; another language is an advantage.
• Excellent organizational skills and ability to manage multiple tasks.

Responsabilités

• Coordinate editorial calendar with the Content and Omnichannel Experience Project Manager.
• Collaborate with marketing, product and markets to ensure on-time content and activations.
• Support catalog maintenance and online product launches.
• Monitor user experience and identify improvement opportunities.
• Improve website content for SEO and monitor impact.
• Assist in monitoring and improving retail digital tools.
• Build and maintain regular reports and track tickets with IT and external partners.
• Participate in testing phases (UAT) for new features.
• Document processes and best practices for retail digital tools.
• Ad-hoc tasks within the broader retail function.

Connaissances

Fluent English

Fluent French

Organizational skills

Multitasking

Experience in e-commerce or digital PM

Formation

Master’s degree candidate

Description du poste

HOW WILL YOU MAKE AN IMPACT ?

Website Operations & Content

• Support the Content and Omnichannel Experience Project Manager in coordinating the editorial calendar, ensuring smooth customer journeys and Maison-aligned messaging.

• Collaborate with internal stakeholders (marketing, product, markets) to guarantee on-time content and activations delivery.

• Contribute to catalog maintenance (product updates, assortments, visibility) and support the launch of new products online.

• Monitor user experience, benchmark best-in class websites and identify improvement opportunities.
• Improve our website content for SEO and monitor impact.

Retail Tools & Digital Operations

• Support the team in monitoring and improving retail digital tools

• Assist in building and maintaining regular reports

• Follow up on tickets and coordinate with IT and external partners to ensure timely resolution of issues.

• Participate in testing phases (UAT) for new features and tools enhancements.

• Contribute to the documentation of processes and best practices for retail digital tools

The role may involve ad-hoc tasks and responsibilities within the broader retail function.

WHAT ABOUT YOU ?

• You are currently pursuing a Master’s degree and are looking for a 6-month internship. You have a first experience in e-commerce or digital project management. Exposure to the luxury industry or fine watchmaking is a plus.

• You are fluent in English and French; another language is a strong advantage.

• You demonstrate excellent organizational skills and a high level of rigor, with the ability to manage multiple tasks simultaneously,

What you can expect from us?

All of our interns have a key role in our day-to-day business success. Moreover, the close collaboration with an engaged and dedicated team is there to support you to succeed in this challenging and exciting role. During your time with us, you will get familiar with our know-how and gain practical insights into different business areas. Best of all, you will grow in a stimulating environment with excellent working conditions and attractive benefits!