Unit Facility Manager 100%

IKEA; Ticino; On-site; CHF 110,000 - 140,000; Full time

Benefits offered by this job

Vacation days: 28

Parental leave: 8 weeks (father) / 20+

Staff discount: 15%

Travel support: 85-100% public transit

LinkedIn Learning access

Job summary

IKEA is seeking an experienced Facility Manager in Ticino to secure and manage all properties, ensuring safety, compliance, and optimal operation across the unit. You will lead FM initiatives, coordinate with stores and suppliers, and drive sustainable efficiency in a high-volume retail context.

The role requires a technical background, 5+ years in FM, and strong people leadership with fluent Italian and business English. Join us to shape a safe, innovative and cost-conscious property portfolio.

Qualifications

• Technical background in mechanics or electricity.
• At least 5 years in facility management.
• Experience coordinating with external service providers, preferably in high-volume retail.
• Proven skills in developing people, coaching and training others.
• Strong planning, organizing and cost management.
• Strong understanding of FM processes: work order management, contract and supplier management.
• Strong communication and ability to influence decisions; link between national org, stores and suppliers.
• Fluent in Italian and English (business fluent).

Responsibilities

• Ensure each property is managed throughout its lifetime, covering safety, compliance, maintenance and improvement.
• Introduce property management innovations and digital/technical solutions.
• Lead and manage Ingka Facility Management within the unit via the FM team.
• Optimize property efficiency in a sustainable way.
• Ensure stakeholders understand FM frameworks and initiatives.
• Handle long-term planning, budget estimation, execution, follow-up, forecasting and reporting within FM scope.
• Evaluate supplier contracts at unit level to improve efficiency/costs/quality.
• Coordinate external suppliers at unit level.
• Collaborate with Business owners to meet business needs and set annual goals.
• Build and develop the team, ensuring competence and succession planning.

Skills

Facility management

People development

Cost planning

Analytical skills

Communication

Italian & English fluency

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

As engaged, open minded and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions.

• You have a technical background (mechanics, electricity etc.)


• You have at least 5 years of experience in facility management.


• You have experience in managing and coordinating with external service providers, preferably in a high-volume retail sector.


• You have proven skills in developing people and provide support, coaching, training, and career direction to others.


• You have very good knowledge of planning, organizing and managing costs and expenses.


• You have a very good understanding of important FM business processes (e.g. work order management for urgent, scheduled and reactive maintenance, contract and supplier management)


• You are a strong communicator with the ability to influence decisions. In this role you see yourself as a link between the national organization, our Stores and suppliers.


• You have an effective way of working, you have strong analytical skills with the ability to react flexibly to changes.


• You communicate confidently in Italian and English (business fluent), both spoken and written.

Your responsibilities

• Responsible to make sure that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders.


• Implement relevant property management innovations, digital and technical solutions that meet the needs of the business and the many people.


• Lead and manage the execution of Ingka Facility Management (FM) within the unit through the unit FM team.


• Responsible to optimize the efficiency of each property in a sustainable way.


• Ensure that co-workers, service providers and external partners have up-to-date awareness and understanding of all FM frameworks, guidelines and initiatives.


• Responsible for all activities related to long term planning, budget estimation, execution, follow up, forecasting and reporting within the FM scope within the unit.


• Implement and evaluate supplier contracts at unit level in alignment with internal governance structure for supplier contracts to improve efficiencies/costs/equipment and quality.


• Responsible for managing and coordinating external suppliers on unit level.


• Manage relationships with Business owners within the unit to ensure business needs are met by collecting requirements, setting annual goals and periodic follow ups.


• Responsible for building your team, developing your team's competence, performance and ensuring a succession plan in the unit.

Good to know

We mentioned earlier that we want our employees to be happy and healthy.

It also means saying 'thank you'!

Our way of saying thank you:

• 28 vacation days (based on a 100% workload)


• 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers


• Very attractive social benefits


• 15% staff discount on your purchase - in every Swiss IKEA store


• You would rather travel to work by public transport? We pay between 85% and 100% of your yearly travel ticket


• Unlimited access to the LinkedIn learning platform


• Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)


• Bonus payments for all employees

There are many opportunities for career development at IKEA. We encourage and support our employees to try out different roles, move between functions or even go abroad.

That's it from us.

That was a lot of information. We'd love to find out more about you.