Travel Retail L&D Manager, EMEA & Americas

L’Occitane, Inc.; Genf; Hybrid; CHF 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work environment

Store product discounts

5 weeks annual leave

Parental Leave Policy

Social Insurance coverage

Internal mobility opportunities

Job summary

The L’OCCITANE Group is a leading global beauty and wellbeing company with a strong commitment to sustainability. We are seeking a Learning & Development Manager Travel Retail EMEA & Americas, based near Geneva, to elevate product knowledge and sales techniques across markets.

You will design training content, roll out e-learning, and facilitate onboarding and certifications for BHs, collaborating with Marketing, Field Supervisors and business partners.

Qualifications

• 3+ years in Learning & Development or a similar role.
• Fluent in English; French proficiency.
• Experience in travel retail or beauty industry is desirable.
• Proficiency with design software and creating engaging visuals.
• Strong knowledge of MS Office, digital and social media tools.

Responsibilities

• Create monthly training toolkits and update L&D materials.
• Design and edit digital learning content, including video and quizzes.
• Lead onboarding sessions and manage certification rollout across markets.

Skills

Training design

Digital tools

E-learning

Onboarding

Tools

PowerPoint

Adobe Creative Suite

Canva

Job description

The L’OCCITANE Group is a leading global beauty and wellbeing company with a strong commitment to sustainability. We are seeking a Learning & Development Manager Travel Retail EMEA & Americas, based near Geneva, to elevate product knowledge and sales techniques across markets.

You will design training content, roll out e-learning, and facilitate onboarding and certifications for BHs, collaborating with Marketing, Field Supervisors and business partners.