Ticketing Venue Configuration Assistant

Global Sports Jobs Limited; Schweiz; Hybrid; CHF 65,000 - 90,000; Full time

Job summary

Global Sports Jobs Limited is seeking a Ticketing Venue Configuration Assistant to join UEFA Events SA's Ticketing unit in Switzerland/France. You will help create and maintain stadium seating plans and support fair seat allocation across major tournaments.

The role is a maximum-term contract from 1 March 2027 to 31 August 2028, requiring 1–3 years in ticketing, a Bachelor's degree, fluent English, and strong MS Office skills.

Qualifications

• 1–3 years of experience in ticketing or a related area.
• Bachelor's degree in management, business administration or related field.
• Fluent in English.
• Relocation to Switzerland/France is expected.
• Advanced user of Microsoft Office applications.
• Strong analytical ability.
• Attention to detail and a structured working method.
• Ability to work under time pressure without compromising quality.
• Willingness and ability to travel.
• Ability to work in an international environment.

Responsibilities

• Produce and update stadium seating plans in the ticketing system.
• Perform thorough seat checks at the stadiums.
• Manage and update seat allocations in the ticketing system.
• Support the management of ticket quotas across target groups.
• Ensure a complete, accurate and consistent ticketing inventory for all stadiums.
• Prepare and update stadium bowl configuration documentation.
• Present seating plans and stadium configurations to stakeholders.
• Coordinate with staff to manage adjustments during final stadium readiness.
• Assist with on-site operations related to the stadium bowl.
• Support general ticketing operations as required.

Skills

Ticketing

Microsoft Office

Analytical ability

Attention to detail

Time management under pressure

Willingness to travel

Working in international environment

Fluent English

Education

Bachelor's degree in management or business administration

Tools

AutoCAD

Job description

About the Role

The Ticketing Venue Configuration Assistant supports the Ticketing unit of UEFA Events SA in creating and maintaining stadium seating plans within the ticketing system. The role assists in implementing efficient and fair seat allocation processes for UEFA national team tournaments, club competition finals and the UEFA Super Cup. It is a maximum-term contract running from 1 March 2027 to 31 August 2028, and involves close liaison with internal colleagues and stadium staff.

Key Responsibilities

• Help produce and update stadium seating plans in the ticketing system
• Perform thorough seat checks at the stadiums
• Help manage and update seat allocations in the ticketing system
• Support the management of ticket quotas across the different target groups
• Ensure a complete, accurate and consistent ticketing inventory for all stadiums
• Prepare and update stadium bowl configuration documentation to serve as a reference for internal team projects and related activities
• Help present seating plans and stadium configurations to internal and external stakeholders
• Liaise with relevant staff internally and at the stadiums to manage ticketing venue configuration adjustments during the final stages of stadium readiness
• Assist with on-site operations relating to the stadium bowl or other areas, if required
• Support general ticketing operations as required

Required Experience & Qualifications

• From 1 to 3 years of experience in ticketing or a related area
• Bachelor's degree in management, business administration or another relevant field
• Fluent in English
• Relocation to Switzerland/France is expected
• Advanced user of Microsoft Office applications
• Strong analytical ability
• Attention to detail and a structured working method
• Ability to work effectively under time pressure without compromising quality or attention to detail
• Willingness and ability to travel
• Ability to work in an international environment

Preferred Skills

• CAD (AutoCAD) knowledge would be an asset

Workplace

Work from home up to one day per week