Ticket Sales Account Coordinator

UEFA; Vaud; Hybrid; CHF 60.000 - 90.000; Teilzeit

Zusammenfassung

UEFA Events SA/ Ticketing in Nyon is seeking a Ticket Sales Account Coordinator to oversee ticket sales coordination for UEFA EURO 2028, club finals and the Nations League finals. The role requires strong administrative, communication and coordination skills.

You will liaise with sponsors, broadcasters, UEFA member associations and clubs, manage post-sales processes, invoicing and testing of online sales systems, and support multiple events with high workload.

Qualifikationen

• 3+ years of experience in ticketing for sport events.
• Bachelor's degree in business administration, sports management or a related field.
• Proficient in English.

Aufgaben

• Discuss and agree on ticket sales and post-sales processes with internal stakeholders and clients.
• Identify and communicate post-sales requirements to relevant teams for different client groups.
• Provide support to internal stakeholders and client groups on ticketing matters throughout the season.
• Handle back-office operations such as invoicing and payment processing.
• Troubleshoot technical issues encountered by end users.
• Coordinate with internal teams to monitor post-sales deliverables, seating and ticket distribution.
• Draft communications and presentations related to ticket sales.
• Create and execute use cases for testing online ticket sales and post-sales processes.

Kenntnisse

Attention to detail

Multitasking

Time management

Administrative skills

Communication

Ausbildung

Bachelor's in business administration

Bachelor's in sports management

Tools

MS Office Suite

SecuTix S-360

SecuTix S-mobile

Jobbeschreibung

Job information Division/Unit: UEFA Events SA/ Ticketing

Job information Division/Unit: UEFA Events SA/ Ticketing
Contract type: Max-term
Location: Nyon (WFH up to one day per week)
Start date: 15/01/2027
End date: 15/08/2028

Main goal The Ticket Sales Account Coordinator is responsible for coordinating ticket sales for various client groups (including sponsors, broadcasters, UEFA member associations and clubs) for UEFA EURO 2028, UEFA club competition finals and the UEFA Nations League finals. The role requires strong administrative, communication and coordination skills.

Key Responsibilities

• Discussing and agreeing on ticket sales and post-sales processes with internal stakeholders and clients
• Identifying and communicating post‑sales requirements to the relevant teams for the different client groups
• Providing support to internal stakeholders and client groups on ticketing matters throughout the season
• Handling back-office operations such as invoicing and payment processing
• Troubleshooting technical issues encountered by end users
• Coordinating with internal teams to monitor post-sales deliverables, namely seating and ticket distribution
• Drafting communications and presentations related to ticket sales
• Creating and executing use cases for the purpose of testing online ticket sales and post-sales processes
• Performing any ad hoc tasks within ticketing as required

Requirements Experience:

• 3 or more years of experience in ticketing for sport events

Education:

• Bachelor's in business administration, sports management or another relevant area

Languages:

• Proficient in English

Other requirements:

• Relocation to Switzerland/France is expected
• Attention to detail and structured working approach
• Excellent administrative skills
• Ability to multitask effectively and work simultaneously on various events
• Highly accurate and precise working style
• Strong ability to define priorities and excellent time management skills
• Fast learner
• Ability to cope with high workload
• Advanced proficiency in the MS Office Suite (Word, Excel, PowerPoint, Outlook
• Knowledge of SecuTix S-360 and S-mobile is a strong plus

UEFA welcomes applications from all, actively working to ensure that we are an inclusive employer that finds the best candidate for our positions, regardless of aspects such as sex, gender identification, disability, age, sexual orientation, religion, ethnicity or nationality.