Supply Chain Coordinator (m/w)

Stracon Services AG; Basel-Stadt; Vor Ort; CHF 95.000 - 130.000; Vollzeit

Zusammenfassung

Personal Contact Basel AG in Basel-City is seeking an experienced order administration specialist to ensure timely SAP order processing, monitor iDocs, issue invoices, and manage export documentation. You will liaise with internal and external stakeholders in English, German, and French as needed. A bachelor's degree in supply chain and 3–5 years of experience are required.

The role emphasizes accuracy, proactive problem solving, and a customer-oriented approach within a collaborative team.

Qualifikationen

• Bachelor’s degree in supply chain, customer service, or related disciplines.
• 3–5 years of experience in a similar position with a successful approach.
• Advanced knowledge of SAP (SD/MM), MS Office, and Google Suite.
• Good communication in English; German and French are a strong asset.
• Customer-oriented mindset with ability to set priorities and deliver results.

Aufgaben

• Enter sales orders into SAP according to specifications, monitoring shipping schedules and master data.
• Monitor iDocs transmission and work on reports.
• Prepare and collect export documents for customers and logistics providers.
• Release sales invoices to accounting in line with ICFR guidelines.
• Manage issues and discrepancies, enter claims, and coordinate corrective actions.
• Issue credit/debit notes with month-end/year-end approvals.
• Maintain customer master data and update as required.
• Communicate with internal and external stakeholders in English, German, or French.

Kenntnisse

Customer-oriented mindset

Strong communication

Proactive attitude

Structured thinking

Team player

Ausbildung

Bachelor’s degree in supply chain, customer service, or related disciplines

Tools

SAP (SD/MM)

MS Office

Google Suite

Jobbeschreibung

Tasks & Responsibilities:

• Ensure smooth, timely, and accurate order processing by entering sales orders into SAP according to defined specifications, considering shipping schedules, credit limits, and master data. Actively monitor data transmission (iDocs monitoring) and work on reports.
• Perform (virtual) goods receipt and (virtual) goods issue if needed.
• Prepare and collect all relevant export documents and ensure timely and correct provision to customers and logistics providers.
• Release sales invoices to accounting in accordance with ICFR guidelines.
• Manage possible issues and discrepancies by initiating necessary steps and corrective actions, involving corresponding stakeholders. Enter claims in the claim tool and investigate in process issues.
• Issue credit and debit notes by considering the month-end and year-end financial timelines and collect necessary approvals.
• Maintain customer master sheets and keep them accurate, and initiate changes when required.
• Exchange information with different stakeholders (internal & external) via emails and video/calls in English and/or German and/or French.

Must Haves:

• Bachelor’s degree in supply chain, customer service, or related disciplines *****
• 3-5 years of experience in a similar position with a successful approach *****
• Advanced knowledge of SAP (SD/MM), MS Office, and Google Suite knowledge
• Language Skills: Great communication skills in English (verbal & written), with German and French being a strong asset
• Customer-oriented mindset with the ability to set priorities and deliver results *****
• Strong action- and solution-oriented approach with a proactive, can-do attitude
• Structured, process-focused thinking with high attention to detail *****
• Supportive team player who actively contributes to team success

Beginning of appointment

by arrangement

Job Area

Canton of Basel-City

Contact

Personal Contact Basel AG
Auberg 2
4051 Basel