Strategic Client Growth & Renewal Leader

NTT America, Inc.; Opfikon; Hybrid; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

NTT DATA is seeking a Senior Client Manager to lead strategic relationships with clients, focusing on land, expansion and renewals across our solutions within assigned accounts. You will own the client lifecycle, drive demand, and collaborate with vendors and partners to deliver value.

In this role you will communicate effectively, manage opportunities, pipelines and forecasts using our sales tools and methodologies, and act as the main contact to ensure satisfaction and revenue growth across

Qualifikationen

• Bachelor's degree or equivalent in business or a sales related field.
• Vendor certifications would be advantageous.
• Advanced experience in a global partner management role.
• Advanced experience in a sales environment and/or customer service role.
• Advanced experience in the IT or professional services industry with focus on business development and/or sales.
• Excellent knowledge of German and English.
• Advanced experience working with Salesforce.com contact platform.

Aufgaben

• Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3.
• Pursues leads identified by aligned Lead Generation/Business development representatives.
• Minimizes churn and maximizes retention in assigned accounts.
• Drives client satisfaction throughout the entire lifecycle of the clients’ buying process.
• Develops governance and compliance policies to manage risk and ensure financial governance within own practice area.

Kenntnisse

Sales acumen

Client management

Solution selling

Sales pursuit

Ausbildung

Bachelor's degree in business or sales related field

Tools

Salesforce.com

Jobbeschreibung

NTT DATA is seeking a Senior Client Manager to lead strategic relationships with clients, focusing on land, expansion and renewals across our solutions within assigned accounts. You will own the client lifecycle, drive demand, and collaborate with vendors and partners to deliver value.

In this role you will communicate effectively, manage opportunities, pipelines and forecasts using our sales tools and methodologies, and act as the main contact to ensure satisfaction and revenue growth across