Strategic Change Leader, Transformation & Adoption

Skyguide; Dübendorf; On-site; CHF 180,000 - 240,000; Full time

Job summary

Skyguide is seeking a Head of Change Management (80–100%) to lead a dynamic Change Management function in Switzerland, guiding transformation initiatives across the organisation. The role reports to the Chief of Staff and requires oversight of a multidisciplinary team of around 35 managers, with a focus on adoption and sustainable outcomes.

The ideal candidate has 8–10 years in portfolio, programme and/or change management within matrix organisations, plus experience in regulated environments.

Qualifications

• 8–10 years in portfolio, programme and/or change management, including leadership responsibility.
• Proven experience leading teams and complex cross-functional initiatives in matrix organisations.
• Solid command of project, programme and change management methodologies in complex operational environments.
• Experience in aviation or another highly regulated and safety-critical environment is a strong advantage.
• Holistic thinking: connect strategic priorities with operational execution and value creation.
• Transformation: drive change by building commitment and enabling sustainable adoption across stakeholders.
• Fluent in English with a strong command of either French or both languages.

Responsibilities

• Lead and develop Skyguide's Change Management function and a multidisciplinary team of approximately 35 Project Managers and Change Managers.
• Ensure the successful delivery of strategic, operational and technical transformation initiatives across the organisation.
• Manage enterprise-wide change delivery capacity, resource allocation and portfolio prioritisation.
• Continuously improve project and change management methodologies, standards and governance.
• Partner with Business Units, Sponsors and key stakeholders to drive effective change delivery and business adoption.
• Monitor delivery performance, resolve escalations and foster a culture of continuous improvement.

Skills

Change management leadership

Portfolio/Programme management

Cross-functional leadership

Regulated environments

Stakeholder management

English + French

Education

Higher education or equivalent

Job description

Skyguide is seeking a Head of Change Management (80–100%) to lead a dynamic Change Management function in Switzerland, guiding transformation initiatives across the organisation. The role reports to the Chief of Staff and requires oversight of a multidisciplinary team of around 35 managers, with a focus on adoption and sustainable outcomes.

The ideal candidate has 8–10 years in portfolio, programme and/or change management within matrix organisations, plus experience in regulated environments.