Stewarding Supervisor (m/w/d)

Mandarin Oriental; Luzern; Vor Ort; CHF 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Learning & Development

MOstay Programme

Health & Wellness

Swiss Deluxe Hotels access

Zusammenfassung

Mandarin Oriental Palace Luzern is seeking an experienced Stewarding Supervisor to lead the team, prepare duty rosters, and ensure the supply of F&B materials while maintaining impeccable hygiene in stewarding, kitchen and back office areas.

You will oversee cleaning and maintenance of porcelain, glassware, cutlery, and equipment, conduct regular checks, and coordinate waste disposal in line with company guidelines, with weekend and holiday shifts expected.

Qualifikationen

• 3 years experience in the cleaning sector in upscale hospitality.
• Leadership and organizational skills with ability to lead a diverse team.
• Strong customer service orientation and self-reliant work style.
• Flexibility to work weekends and holidays; high standards of manners and professionalism.

Aufgaben

• Managing the Stewarding team.
• Preparation of duty rosters for the department.
• Responsible for the supply of the required F&B material.
• Control of hygiene & cleanliness in stewarding, kitchen and back office areas.
• Regular checks and inventories.
• Responsible for cleaning, maintenance and storage of porcelain, glassware, cutlery and kitchen utensils.
• Cleaning of all kitchen equipment, appliances, floors and walls.
• Checking and proper use and maintenance of the provided machines and equipment.
• All waste disposal in accordance with appropriate company guidelines.

Kenntnisse

Leadership

Organizational skills

Customer service orientation

Flexibility

Quality awareness

Teamwork

German language

English language

Jobbeschreibung

Mandarin Oriental Palace Luzern, an iconic Belle‑Époque landmark, offers an exemplary luxury experience. The hotel comprises 136 rooms and suites, four restaurants, a bar, meeting facilities, a spa and a fitness room.

Mandarin Oriental is the award‑winning owner and operator of some of the world’s most luxurious hotels and resorts across the globe.

Responsibilities

• Managing the Stewarding team
• Preparation of the duty rosters for the department
• Responsible for the supply of the required F&B material
• Control of hygiene & cleanliness in the stewarding, kitchen and back office areas
• Regular checks and inventories
• Responsible for cleaning, maintenance and storage of porcelain, glassware, cutlery and kitchen utensils
• Cleaning of all kitchen equipment, appliances, floors and walls
• Checking and proper use and maintenance of the provided machines and equipment
• All waste disposal in accordance with appropriate company guidelines

Qualifications

• 3 years experience in the cleaning sector in upscale hospitality
• Leadership, organizational skills and the ability to lead a team of employees from different cultures with sensitivity and discipline
• Strong customer service orientation and a self‑reliant way of working
• Flexibility and ability to work under pressure – the position includes weekend and holiday shifts
• Good manners and a high degree of quality awareness
• Open‑mindedness, a sense of responsibility and teamwork
• Good knowledge of German and English. Further foreign language skills are an advantage

Our Commitment to You

• Learning & Development – unique learning programmes for various stages of your career to continuously grow
• MOstay Programme – complimentary nights and attractive rates for you and your loved ones
• Health & Wellness – a range of health benefits and wellness programmes for all colleagues worldwide
• Swiss Deluxe Hotels – access to many prestigious properties across Switzerland for you and your loved ones
• And more