Solutions Engineer - Customer Success (Zurich)

Rivia; Zürich; Vor Ort; CHF 80.000 - 100.000; Vollzeit

Zusammenfassung

Rivia is seeking a Solutions Engineer to join their team in Zürich, Switzerland. This full-time role focuses on integrating our advanced technology into Biotech processes and requires strong technical skills and interpersonal capabilities. Responsibilities include managing client accounts, enhancing product features, and onboarding clients.

Ideal candidates have a Bachelor's degree in relevant fields and strong problem-solving skills. Join us to influence the future of clinical trial intelligence and contribute to an ambitious startup environment.

Qualifikationen

• Strong problem-solving skills and attention to detail.
• Great agency and proactive mindset.
• Excellent communication and presentation skills.

Aufgaben

• Collaborate with team to understand clinical trial needs.
• Utilize Rivia's heuristic-based approach for data integration.
• Lead customer onboarding processes and setup dashboards.
• Manage client accounts providing ongoing support.
• Work with software engineers to contribute to feature development.
• Troubleshoot and optimize data integration pipelines.
• Engage in business development and strategic planning.
• Contribute to integration documentation and knowledge sharing.

Kenntnisse

Problem-solving skills

Attention to detail

Excellent communication skills

Proactive mindset

Ausbildung

Bachelor's degree in Computer Science, Data Science, Life Sciences or equivalent

Tools

Python

R

SQL

Java

Jobbeschreibung

Rivia is seeking a Solutions Engineer to join their team in Zürich, Switzerland. This full-time role focuses on integrating our advanced technology into Biotech processes and requires strong technical skills and interpersonal capabilities. Responsibilities include managing client accounts, enhancing product features, and onboarding clients.

Ideal candidates have a Bachelor's degree in relevant fields and strong problem-solving skills. Join us to influence the future of clinical trial intelligence and contribute to an ambitious startup environment.