Customer Success Manager, Biotech Trials SaaS (Zurich)

Rivia; Zürich; Vor Ort; CHF 80.000 - 100.000; Vollzeit

Zusammenfassung

Rivia in Zürich seeks a Customer Success Manager to enhance client relationships and ensure maximum value from our platform. This role demands a tech-savvy professional capable of navigating complex clinical trials and understanding client objectives.

The ideal candidate will possess at least 5 years of relevant experience, exceptional communication skills, and a background in science or engineering.

Join Rivia to contribute to advancements in clinical trials while working in a dynamic startup environment.

Qualifikationen

• 5+ years of experience in customer success or a related role.
• Proven ability to build relationships with C-level executives.
• Strong understanding of data infrastructure.

Aufgaben

• Serve as the primary point of contact for clients.
• Understand client needs and ensure they are met through Rivia's platform.
• Develop and execute customer engagement plans.

Kenntnisse

Customer success expertise

Strong interpersonal skills

Problem-solving skills

Ausbildung

Scientific or Engineering background

Jobbeschreibung

Rivia in Zürich seeks a Customer Success Manager to enhance client relationships and ensure maximum value from our platform. This role demands a tech-savvy professional capable of navigating complex clinical trials and understanding client objectives.

The ideal candidate will possess at least 5 years of relevant experience, exceptional communication skills, and a background in science or engineering.

Join Rivia to contribute to advancements in clinical trials while working in a dynamic startup environment.