ServiceNow Functional Coordinator for Agile IT Platform

CLEEVEN; Basel; On-site; CHF 90,000 - 120,000; Full time

Job summary

CLEEVEN is a European consulting firm founded on two core beliefs: The excellence of European engineers must be a driving force for global competitiveness; Our human mission: to support our consultants in their personal and professional growth.

As part of a strategic initiative within a pharmaceutical environment, we are looking for a ServiceNow Functional Coordinator to support the evolution and delivery of a critical IT platform used across multiple business functions in a highly regulated

Qualifications

• Experience coordinating between business stakeholders and IT teams.
• Ability to translate business needs into functional requirements.
• Experience working in Agile environments.
• Knowledge of backlog preparation and sprint planning.

Responsibilities

• Act as coordination point between business stakeholders, the Product Owner and external ServiceNow partners.
• Gather and clarify business requirements with end users and internal teams.
• Translate business needs into functional requirements and user stories.
• Support backlog preparation and contribute to sprint organization and follow-up activities.

Skills

Stakeholder coordination

Agile/Scrum

Requirements gathering

User stories

Backlog management

Facilitation

Tools

ServiceNow

Jira

Job description

CLEEVEN is a European consulting firm founded on two core beliefs: The excellence of European engineers must be a driving force for global competitiveness; Our human mission: to support our consultants in their personal and professional growth.

As part of a strategic initiative within a pharmaceutical environment, we are looking for a ServiceNow Functional Coordinator to support the evolution and delivery of a critical IT platform used across multiple business functions in a highly regulated